D
Patient 1
[IN 2008] "CUSTOMER CALLED STATED THAT ONE OF HER NIGHT TECHS STATED THAT SHE GOT SHOCKED BY OUR AMP. SHE STATED THAT THE NIGHT TECH STATED IT WAS FROM THE CABLE. TOLD CUSTOMER THAT I WILL HAVE TECH CALL HER BACK. CUSTOMER UNDERSTOOD AND CALL DETAIL GIVEN CUSTOMER. [SAME DAY] "CUSTOMER WAS CALLED BACK TO OBTAIN MORE INFORMATION ON INCIDENT. CUSTOMER STATES THAT THEY HAD PROBLEM WITH GETTING CABLE CONNECTED CORRECTLY AND STATED THAT IT IS VERY DIFFICULT. SHE STATES THAT ON FRIDAY NIGHT WHEN INCIDENT OCCURRED, SHE WAS SHOCKED BY JACKBOX CABLE, WHERE IT PLUGS INTO ON HEADBOX. CUSTOMER STATES THAT ELECTRIC SHOCK WAS FELT ON FINGER WHEN ATTEMPTING TO CONNECT THE END THAT PLUGS IN HEADBOX. THEY SWAPPED OUT CABLE FROM OTHER BED TO COMPLETE STUDY FOR THE NIGHT. PHYSICIAN SAID IT LOOKED LIKE A MINOR WOUND BUT WAS CONSIDERED IF EQUIPMENT IS SAFE, WE WILL INVESTIGATE EQUIPMENT THAT IS SENT IN AND WILL REPLACE THEIR EQUIPMENT". THE FOLLOWING ADDITIONAL INFORMATION CONCERNING THE EVENT WAS COPIED FROM AN E-MAIL RECEIVED FROM THE USER FACILITY ON 10/10/2008, IN RESPONSE TO A LETTER SENT BY CARDINAL HEALTH SEEKING ADDITIONAL INFORMATION AND A PHONE CONVERSATION WITH A USER FACILITY REPRESENTATIVE. "OUR NIGHT PSG TECH CALLED TO SAY THAT AS SHE WAS ATTEMPTING TO INSERT THE CABLE END INTO THE HEAD BOX AT WHICH POINT SHE EXPERIENCED A SHOCK. SHE FELT THAT THE SHOCK CAME FROM THE END PLUG OF THE CABLE. I WENT TO THE LAB (THE MONTH PRIOR) TO PERSONALLY LOOK AT THE SITUATION. THE TECH SHOWED ME THE CABLE IN QUESTION AS WELL AS HER LEFT INDEX FINGER WHERE SHE FELT THE SHOCK. THERE APPEARED TO BE A PINK LOOKING AREA AT THE TIP OF THE FINGER APPROXIMATELY .25 CENTIMETERS IN DIAMETER SHE HAD NO PAIN OR BLOOD. SHE REFUSED ANY TREATMENT INCLUDING PUTTING A BAND AID ON IT. EMPLOYEE REFUSED ANY TREATMENT AND DID NOT APPEAR IN ANY DISTRESS EXCEPT FOR THE SHOCK OVER THE SHOCK. DR. [NAME REMOVED] BELIEVES THAT THE PINK AREA ON FINGER WAS CAUSED SOMEWHERE ELSE AND NOT BY THE SHOCK INCIDENT."