MAUDE MDR 1365389

MDR report key
1365389
Report number
3005777056-2009-00001
Event key
0
Event type
3
Date of event
2009-01-06
Date received
2009-02-03
Adverse event
3
Product problem
3
Patients in event
0
Reporter occupation
0
Health professional
3
Initial report to FDA
3
Event location
0

Manufacturer Contact#

Contact
MARK LOEWEN
Address
2810 EMRICK BLVD. BETHLEHEM PA 18020 US
Phone
484-484-4848
Report source
M
Manufacturer link flag
Y

Devices#

Seq, Brand, Generic table
SeqBrandGenericManufacturerProduct codeModelCatalogLotPMA510(k)ImplantEvaluatedAvailability
1NEUROMONICS OASIS TINNITUS TREATMENT DEVICEOASIS TINNITUS TREATMENT DEVICENEUROMONICS INC.KLW110NANAY Y

Patients#

Sequence, Received, Treatment table
SequenceReceivedTreatmentOutcome
12009-02-030

Event Narratives#

D

Patient 1

PT PLUGGED IN THE DEVICE TO CHARGE IT AND PLACED IT ON A GRANITE BENCHTOP. THE DEVICE WAS CONTAINED IN ITS CARRYING POUCH. THE UNIT OVERHEATED RAPIDLY AND BEGAN TO EMIT FLAMES. PT THREW THE DEVICE IN A NEARBY SINK TO EXTINGUISH THE FLAMES AND REPORTED THAT HIS THUMB WAS BLISTERED IN THE PROCESS. PT DID NOT ELECT TO SEEK MEDICAL TREATMENT FOR THE BLISTERING. THE DEVICE WAS SIGNIFICANTLY DAMAGED AND THERE WAS SOME SMOKE PRODUCED.

N

Patient 1

FOLLOW-UP WITH THE PT INDICATED NO MEDICAL INTERVENTION, SERIOUS INJURY, OR SUBSEQUENT EFFECTS FROM THE INCIDENT. IGNITION IS BELIEVED TO HAVE BEEN CAUSED BY A THERMAL RUNAWAY OF THE BATTERY WHEN CHARGING WAS INITIATED. THE PT HAD NOTED THAT THE UNIT HAD BEEN CHARGED ALMOST DAILY DURING THE PREVIOUS 18 MONTHS OF USAGE WITHOUT ANY ISSUES. INVESTIGATION TO DATE HAS INCLUDED: REVIEW AND ANALYSIS OF THE MALFUNCTIONING UNIT IN CONJUNCTION WITH THE BATTERY MANUFACTURER; REVIEW OF DESIGN; REVIEW OF VERIFICATION TESTS, ASSEMBLY PROCEDURES, AND MANUFACTURING RECORDS FOR THE MALFUNCTIONING UNIT AND OTHER UNITS. THIS CURRENTLY APPEARS TO BE AN ISOLATED EVENT CONSIDERING THE LARGE NUMBER OF UNITS MANUFACTURED WITHOUT SIMILAR INCIDENTS, AND CIRCUITRY/PHYSICAL DESIGN INTENDED TO MITIGATE RISKS ASSOCIATED WITH THE USE OF RECHARGEABLE BATTERIES. THE REVIEW PROCESS CONTINUES IN CONJUNCTION WITH THE BATTERY SUPPLIER, CONTRACT MANUFACTURER AND PRODUCT DESIGNER EFFORTS TO IDENTIFY POTENTIAL ROOT CAUSES AND EVALUATE THE RISK OF RECURRENCE. SUPPLEMENTARY INFO WILL BE PROVIDED IF FURTHER PERTINENT INFO IS IDENTIFIED.