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Patient 1
A FULL WRITTEN REPORT WAS REQUESTED FROM THE FACILITY REGARDING THE INCIDENT ON TWO OCCASIONS (B)(6) 2012 AND WE HAVE YET TO RECEIVE. THEREFORE, THE DETAILS OF THE AGE/WEIGHT OF THE PATIENT ARE NOT EXACTLY KNOWN AS DIFFERENT ANSWERS WERE PROVIDED FROM DIFFERENT MEMBERS OF THE STAFF. AN INITIAL INSPECTION WAS CONDUCTED BY (B)(4) (TMM SALES REPRESENTATIVE) ON (B)(4) 2012, ALONG WITH (B)(4), AND NOTHING WAS FOUND TO BE WRONG WITH THE CHAIR. THE CHAIR WAS INSPECTED BY (B)(4) ON (B)(4) 2012, WHILE ON-SITE AT (B)(6) MEMORIAL. THE CHAIR WAS FULLY FUNCTIONAL AND NO ISSUE WAS FOUND WITH THE BACK ACTUATOR. THE ONLY POSSIBLY SCENARIO IS THAT THE PATIENT OR CAREGIVER ACCIDENTALLY PULLED THIS LEVER CAUSING THE BACK SECTION TO DROP AS DESIGNED. THE PATIENT WAS NOT WEARING THE SAFETY STRAP. AN INSPECTION LETTER WAS SENT TO (B)(4) VIA EMAIL ON (B)(4) 2012, STATING THE CHAIR WAS FULLY FUNCTIONAL.