AMPLILINK SOFTWARE V3.2.3 WITH CAP/CTM AND COBAS AMPLICOR 05666678001

MAUDE Adverse Event Report

MAUDE data represents reports of adverse events involving medical devices. This maude entry was filed from a 05 report with the FDA on 2012-03-16 for AMPLILINK SOFTWARE V3.2.3 WITH CAP/CTM AND COBAS AMPLICOR 05666678001 manufactured by Roche Molecular Systems.

Event Text Entries

[2406058] A customer in the us filed a complaint alleging that a (b)(6) control result from the cap/ctm (b)(6) v2 test was transferred to their laboratory information system (lis) from amplilink software v. 3. 2. 3 with a patient result record. The customer performed a run of 12 patient samples. They state that in their lis, there was a 13th patient sample with results. They determined that the 13th result was actually the result from the (b)(6) control. The result was not reported to physicians.
Patient Sequence No: 1, Text Type: D, B5


[9692899] Result code: software timing problem; conclusion code: software / firmware contributed to event. The amplilink trace log file was not available for investigation. The initial investigation of the customer's lis trace files indicate that no report type was sent in the astm transmission from the customer's laboratory information system (lis) to amplilink (al) software version 3. 2. 3. This format does not follow the astm protocol definitions provided in the amplilink 3. 2 host interface manual. This would have caused orders to be rejected by al, as the orders could not be interpreted. When a rejected order is sent to the lis from al, but that rejected order is not handled properly by the lis, it is possible that the lis assigns incorrect results to an order. In this particular case, it is possible that a software concurrency issue occurred. At the same moment when a rejected order was sent to the lis, a result was also sent to the lis. These two astm records could have been mixed up. This is likely to have occurred, but cannot be confirmed without reviewing the al 3. 2 trace files, which are not available. (b)(4).
Patient Sequence No: 1, Text Type: N, H10


MAUDE Entry Details

Report Number2243471-2012-00015
MDR Report Key2494587
Report Source05
Date Received2012-03-16
Date of Report2012-02-08
Date of Event2012-02-07
Date Mfgr Received2012-02-08
Date Added to Maude2012-08-30
Event Key0
Report Source CodeManufacturer report
Manufacturer LinkY
Number of Patients in Event0
Adverse Event Flag3
Product Problem Flag3
Reprocessed and Reused Flag3
Health Professional3
Initial Report to FDA3
Report to FDA0
Event Location0
Manufacturer ContactVINCENT STAGNITTO
Manufacturer Street1080 US HWY 202S
Manufacturer CityBRANCHBURG NJ 088763733
Manufacturer CountryUS
Manufacturer Postal088763733
Manufacturer Phone9082537569
Manufacturer G1ROCHE DIAGNOSTICS AG
Manufacturer StreetFORRENSTRASSE
Manufacturer CityROTKREUZ, ZUG 6343
Manufacturer CountrySZ
Manufacturer Postal Code6343
Single Use3
Previous Use Code3
Event Type3
Type of Report3

Device Details

Brand NameAMPLILINK SOFTWARE V3.2.3 WITH CAP/CTM AND COBAS AMPLICOR
Generic NameUSER INTERFACE AND DATA MANAGEMENT SOFTWARE FOR USE WITH AUTOMATED PCR INSTRUMEN
Product CodeJJF
Date Received2012-03-16
Catalog Number05666678001
OperatorHEALTH PROFESSIONAL
Device Eval'ed by MfgrY
Device Sequence No1
Device Event Key0
ManufacturerROCHE MOLECULAR SYSTEMS
Manufacturer Address1080 US HW 202S BRANCHBURG NJ 08876373 US 08876 3733


Patients

Patient NumberTreatmentOutcomeDate
10 2012-03-16

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