THE CUSTOMER REPORTED THAT THERE WERE CIRCULAR SHADOWS ON THE LEFT SIDE OF THE IMAGES. NO INFORMATION WAS PROVIDED REGARDING WHAT IMAGE TYPES (COLOR, RED-FREE, FLUORESCEIN ANGIOGRAPHY) WERE AFFECTED. THE CUSTOMER DID NOT STATE THAT THE FLUORESCEIN IMAGING WAS REPEATED. HOWEVER, IF THE PROBLEM OCCURRED DURING THE FLUORESCEIN IMAGING PORTION OF THE EXAM, THE TECHNICIAN MAY HAVE RESCHEDULED THE EXAM. A RESCHEDULED EXAM WOULD HAVE INVOLVED A REPEAT INJECTION OF FLUORESCEIN.
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Patient 1
THIS MDR IS BEING SUBMITTED RETROACTIVELY AS A RESULT OF AN INTERNAL AUDIT OF COMPLAINT FILES CONDUCTED BY CANON HEALTHCARE SOLUTIONS USA. (B)(4). THE SERVICE ENGINEER REPLACED THE SPLIT PRISM ASSEMBLY. HE ADJUSTED THE OD CALIBRATION AND CHECKED THE OPTICAL SYSTEM. THE SYSTEM WAS TESTED FOR PERFORMANCE. (B)(4).