WATERS QUATTRO MICRO VB-QMICRO

MAUDE Adverse Event Report

MAUDE data represents reports of adverse events involving medical devices. This maude entry was filed from a 06 report with the FDA on 2013-09-27 for WATERS QUATTRO MICRO VB-QMICRO manufactured by Waters Corporation.

Event Text Entries

[20105475] Based on info reported by the customer: (b)(6) 2013 - the customer told the local service engineer that pt results had been incorrectly reported. The doctor questioned the results, saying they may be too low. The sample was rerun and the results were significantly higher.
Patient Sequence No: 1, Text Type: D, B5


[20404990] The customer reported that incorrect results were reported to the doctor. When the doctor questioned that the results may be too low, the sample was rerun and the results were significantly higher. No pt treatment was altered based on the initial results and no injury was reported. The instrument was evaluated by a field service engineer, and no fault was found with the device. Additionally, the customer performed an internal incident investigation, which determined the issue was related to a technician error. Following this event, the customer implemented additional controls with regard to their sample prep and data review protocols. No issues were found with this device and no injury was reported. Complete. However, if additional info is received, a supplemental report will be filed.
Patient Sequence No: 1, Text Type: N, H10


MAUDE Entry Details

Report Number9616673-2013-00002
MDR Report Key3393571
Report Source06
Date Received2013-09-27
Date of Report2013-08-30
Date of Event2013-08-30
Date Mfgr Received2013-08-30
Device Manufacturer Date2006-02-01
Date Added to Maude2013-10-09
Event Key0
Report Source CodeManufacturer report
Manufacturer LinkY
Number of Patients in Event0
Adverse Event Flag3
Product Problem Flag3
Reprocessed and Reused Flag3
Reporter OccupationOTHER HEALTH CARE PROFESSIONAL
Health Professional3
Initial Report to FDA3
Report to FDA0
Event Location0
Manufacturer ContactMICHAEL PACHECO
Manufacturer Street34 MAPLE STREET
Manufacturer CityMILFORD MA 01757
Manufacturer CountryUS
Manufacturer Postal01757
Manufacturer Phone5084822352
Manufacturer G1WATERS TECHNOLOGIES IRELAND, LTD.
Manufacturer StreetWEXFORD BUSINESS PARK DRINAGH
Manufacturer CityWEXFORD
Manufacturer CountryEI
Single Use3
Previous Use Code3
Removal Correction NumberNA
Event Type3
Type of Report3

Device Details

Brand NameWATERS QUATTRO MICRO
Generic NameDOP MASS SPECTROMETER, CLINICAL USE
Product CodeDOP
Date Received2013-09-27
Model NumberQUATTRO MICRO
Catalog NumberVB-QMICRO
Lot NumberNA
ID NumberNA
OperatorHEALTH PROFESSIONAL
Device AvailabilityY
Device AgeDA
Device Eval'ed by MfgrY
Device Sequence No1
Device Event Key0
ManufacturerWATERS CORPORATION
Manufacturer Address34 MAPLE STREET MILFORD MA 01757 US 01757


Patients

Patient NumberTreatmentOutcomeDate
101. Other 2013-09-27

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