MAUDE MDR 3601638

MDR report key
3601638
Report number
9680353-2014-00014
Event key
0
Event type
3
Date of event
2014-01-10
Date received
2014-01-31
Adverse event
3
Product problem
3
Patients in event
0
Reporter occupation
100
Health professional
3
Initial report to FDA
3
Event location
0

Manufacturer Contact#

Contact
MS KATHRYN CADORETTE
Address
5960 HEISLEY ROAD MENTOR OH 44060 US
Phone
440-440-4403
Report source
M
Manufacturer link flag
Y

Devices#

Seq, Brand, Generic table
SeqBrandGenericManufacturerProduct codeModelCatalogLotPMA510(k)ImplantEvaluatedAvailability
1RELIANCE 220 CART WASHERWASHERSTERIS CANADA CORPORATIONFLHY Y

Patients#

Sequence, Received, Treatment table
SequenceReceivedTreatmentOutcome
12014-01-310

Event Narratives#

D

Patient 1

THE USER FACILITY REPORTED THE WASHER WAS LEAKING WATER. THE WATER SPREAD INTO THE OPERATOR'S WORKING AREA. NO INJURIES OR PROCEDURAL DELAYS/CANCELLATIONS WERE REPORTED.

N

Patient 1

A STERIS SERVICE TECHNICIAN ARRIVED AT THE FACILITY, INSPECTED THE WASHER AND FOUND THE GASKET HOLDER WAS NOT PROPERLY ATTACHED TO THE DOOR CAUSING THE WATER LEAK. THE TECHNICIAN REATTACHED THE DOOR SEALS, COMPLETED A TEST CYCLE AND CONFIRMED THE UNIT WAS OPERATING TO SPECIFICATION. THE GASKET HOLDER DAMAGE WAS CAUSED BY IMPROPER LOADING OF THE CART INTO THE WASHER. WHILE ONSITE, THE TECHNICIAN INSTRUCTED THE FACILITY ON THE PROPER WAY OF LOADING CARTS INTO THE WASHER. THE UNIT WAS INSTALLED IN 1999 AND HAS NOT BEEN UNDER A STERIS SERVICE CONTRACT SINCE 2007.