IT WAS REPORTED THAT THE CUSTOMER HEARD A NOISE AND WENT INTO THE PROCEDURE ROOM. THEY FOUND THE LAMP HOUSING (XENON POWER SUPPLY ILLUMINATION UNIT) HAD FALLEN AND WAS HANGING BY THE CABLES FROM THEIR OPMI PICO MICROSCOPE S100 FLOOR STAND. THE CUSTOMER CONFIRMED THAT NO ONE WAS INJURED.
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Patient 1
THE FIELD SERVICE ENGINEER (FSE) FOUND THAT ALL FOUR BOLTS SECURING THE XENON POWER SUPPLY ILLUMINATION UNIT MOUNTING PLATE TO THE S100 STAND WERE BROKEN. THE MICROSCOPE WAS REPAIRED. SITE CONTACT IS SAME AS INITIAL REPORTER.