ANALYTICAL E MODULE 03739040692

MAUDE Adverse Event Report

MAUDE data represents reports of adverse events involving medical devices. This maude entry was filed from a company representative,health report with the FDA on 2015-11-17 for ANALYTICAL E MODULE 03739040692 manufactured by Roche Diagnostics.

Event Text Entries

[31338008] (b)(4).
Patient Sequence No: 1, Text Type: N, H10


[31338009] The field application specialist first reported that he had been at this site on (b)(6)2015 to install the rbc folate application on the customer's analyzer. He said that he did not dilute controls for this test in the same manner as patient samples as directed. He stated that running the controls without dilution caused build up in the measuring cell of the analyzer. When the customer ran controls on (b)(6)2010, these were found to be out of range. The analyzer was not in use on (b)(6)2015 and (b)(6)2015. The field service representative checked the analyzer on (b)(6)2015 due to "abnormal measuring cell condition" errors that the customer had been getting. He determined that the analyzer high voltage was out of specification. He adjusted the high voltage so that it was within specifications. The customer ran calibrations and quality controls. After the service actions, the customer repeated approximately (b)(6) patient samples that were tested on (b)(6)2015. The customer mentioned that they issued corrected reports for a total of (b)(6) patient samples. Of the affected samples, the customer provided an example of one patient sample that had an erroneous vitamin b12 (b12) result. The sample initially resulted as approximately 705 pmol/l and this value was reported outside of the laboratory. The sample was repeated on (b)(6)2015, resulting as approximately 425 pmol/l. The repeat result was believed to be correct and a corrected report was issued. The patient was not adversely affected. The b12 reagent lot number and expiration date were asked for, but not provided. A specific root cause could not be determined based on the provided information. The most likely root cause would be related to mishandling of the quality control material. The quality control material could cause a contamination of the measuring cell, which could lead to a signal shift. The customer has not reported any further issues.
Patient Sequence No: 1, Text Type: D, B5


MAUDE Entry Details

Report Number1823260-2015-04565
MDR Report Key5229244
Report SourceCOMPANY REPRESENTATIVE,HEALTH
Date Received2015-11-17
Date of Report2015-11-17
Date of Event2015-10-30
Date Mfgr Received2015-11-02
Date Added to Maude2015-11-17
Event Key0
Report Source CodeManufacturer report
Manufacturer LinkY
Number of Patients in Event0
Adverse Event Flag0
Product Problem Flag3
Reprocessed and Reused Flag3
Reporter OccupationMEDICAL TECHNOLOGIST
Health Professional3
Initial Report to FDA3
Report to FDA3
Event Location3
Manufacturer ContactNA MICHAEL LESLIE
Manufacturer Street9115 HAGUE ROAD NA
Manufacturer CityINDIANAPOLIS IN 46250
Manufacturer CountryUS
Manufacturer Postal46250
Manufacturer Phone3175214343
Manufacturer G1HITACHI HIGH TECH CORP.
Manufacturer Street882 ICHIGE HITACHINAKA NA
Manufacturer CityIBARAKI 312-8504
Manufacturer CountryJA
Manufacturer Postal Code312-8504
Single Use3
Previous Use Code3
Removal Correction NumberNA
Event Type3
Type of Report3

Device Sequence Number: 0

Brand NameANALYTICAL E MODULE
Generic NameIMMUNOCHEMISTRY ANALYZER
Product CodeCGN
Date Received2015-11-17
Model NumberNA
Catalog Number03739040692
Lot NumberNA
ID NumberNA
OperatorHEALTH PROFESSIONAL
Device AvailabilityY
Device Eval'ed by MfgrR
Device Sequence No0
Device Event Key0
ManufacturerROCHE DIAGNOSTICS
Manufacturer Address9115 HAGUE ROAD NA INDIANAPOLIS IN 46250 US 46250

Device Sequence Number: 1

Brand NameANALYTICAL E MODULE
Generic NameIMMUNOCHEMISTRY ANALYZER
Product CodeJJE
Date Received2015-11-17
Model NumberNA
Catalog Number03739040692
Lot NumberNA
ID NumberNA
OperatorHEALTH PROFESSIONAL
Device AvailabilityY
Device Eval'ed by MfgrR
Device Sequence No1
Device Event Key0
ManufacturerROCHE DIAGNOSTICS
Manufacturer Address9115 HAGUE ROAD NA INDIANAPOLIS IN 46250 US 46250


Patients

Patient NumberTreatmentOutcomeDate
10 2015-11-17

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