APPLIED BIOSYSTEMS 7500 FAST DX REAL-TIME PCR 4407205

MAUDE Adverse Event Report

MAUDE data represents reports of adverse events involving medical devices. This maude entry was filed from a company representative,consum report with the FDA on 2016-02-18 for APPLIED BIOSYSTEMS 7500 FAST DX REAL-TIME PCR 4407205 manufactured by Life Technologies Holdings Pte Ltd..

Event Text Entries

[38540044] On january 20, 2016 a field service engineer visited the customer site to address a customer complaint of wavy data being reported from the instrument. The field service engineer inspected the instrument and replaced the existing lamp cable. After the lamp cable was replaced, the engineer ran performance checks on the instrument. The instrument passed performance check specifications and the customer signed an acknowledgement of the service and repair.
Patient Sequence No: 1, Text Type: N, H10


[38540045] On (b)(6) 2016 a customer submitted a complaint regarding a 7500 fast dx instrument having "wavy data issues. " (b)(4).
Patient Sequence No: 1, Text Type: D, B5


[39774777] A review of the instrument records were conducted as part of the complaint investigation. The instrument was manufactured on october 7, 2007 and installed at the customer site on january 7, 2008. Based on the parts replacement history, the lamp cable replacement performed on (b)(6) 2016 was the first replacement of the lamp cable since the instrument was manufactured. The lamp cable replacement was determined to be part of normal wear and tear of the cable.
Patient Sequence No: 1, Text Type: N, H10


MAUDE Entry Details

Report Number3003673482-2016-00002
MDR Report Key5445513
Report SourceCOMPANY REPRESENTATIVE,CONSUM
Date Received2016-02-18
Date of Report2016-01-20
Date of Event2016-01-20
Date Mfgr Received2016-02-23
Device Manufacturer Date2007-10-07
Date Added to Maude2016-02-18
Event Key0
Report Source CodeManufacturer report
Manufacturer LinkY
Number of Patients in Event0
Adverse Event Flag3
Product Problem Flag3
Reprocessed and Reused Flag3
Health Professional3
Initial Report to FDA3
Report to FDA3
Event Location3
Manufacturer ContactKELLI TANZELLA
Manufacturer Street3175 STANLEY ROAD
Manufacturer CityGRAND ISLAND NY 14072
Manufacturer CountryUS
Manufacturer Postal14072
Manufacturer Phone7167743122
Manufacturer G1LIFE TECHNOLOGIES HOLDINGS PTE LTD.
Manufacturer StreetBLK 33, MARSILING INDUSTRIAL ESTATE ROAD 3, NO. 07-06
Manufacturer CitySINGAPORE NORTH WEST, SINGAPORE 739256
Manufacturer CountrySN
Manufacturer Postal Code739256
Single Use3
Previous Use Code3
Event Type3
Type of Report3

Device Details

Brand NameAPPLIED BIOSYSTEMS 7500 FAST DX REAL-TIME PCR
Generic NameAPPLIED BIOSYSTEMS 7500 FAST DX REAL-TIME PCR
Product CodeNSU
Date Received2016-02-18
Catalog Number4407205
Device AvailabilityN
Device AgeDA
Device Eval'ed by MfgrY
Device Sequence No1
Device Event Key0
ManufacturerLIFE TECHNOLOGIES HOLDINGS PTE LTD.
Manufacturer AddressBLK 33, MARSILING INDUSTRIAL ESTATE ROAD 3, NO. 07-06 SINGAPORE NORTH WEST, SINGAPORE 739256 SN 739256


Patients

Patient NumberTreatmentOutcomeDate
10 2016-02-18

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