PHILIPS ZOOM ZM2665

MAUDE Adverse Event Report

MAUDE data represents reports of adverse events involving medical devices. This maude entry was filed from a company representative report with the FDA on 2016-03-16 for PHILIPS ZOOM ZM2665 manufactured by Discus Dental, Llc.

Event Text Entries

[40489526] The patient went through a zoom teeth whitening procedure on (b)(6) 2016. The patient complained about swollen lips the next day, and visited urgent care on (b)(6) 2016. Benadryl was prescribed in the urgent care. The patient visited the dentist on (b)(6) 2016, and the lips were no longer swollen. The incident was reported to discus dental on (b)(6) 2016. Batch history records of (b)(4) zoom whitening gel, lot # 15210013 and (b)(4) zoom whitening kit, lot # 15217042 were reviewed. The review of the batch history record did not uncover any out of specification condition or adverse finding. In addition, the retain sample of the whitening gel, lot # 15210013 was tested on 02/18/2016. The results were within specifications. No other quality issue was revealed during the review of the records. Customer complaint log from (b)(6) 2015 to (b)(6) 2016 was reviewed. No other safety incidents have been reported with the same lot numbers. Similar incident rate is (b)(4). (total similar incidents from 01/01/2015 to 03/01/2016 divided by total sales of zoom chairside kit in the same period). The trend is negative compare to 2014 incident rate which was (b)(4). Notes from directions for use (dfu) of the zoom whitening kit; precautions improper isolation may result in burning of the gingiva or swollen lips due to uv light coming in contact with tissue or chemical burn due to whitening gel coming in contact with tissue. Vitamin e oil apply vitamin e oil to lips to moisturize before retraction. Tip: if patient notes irritation at margin use vitamin e oil to sooth tissue. Based on the investigation and information provided, possible allergic reaction, patient-device incompatibility, and improper isolation prior to the procedure may have contributed to this incident. Since the patient went to urgent care and took benadryl, this event will be reported to fda. Discus dental will continue to monitor similar complaints. The whitening kit was used.
Patient Sequence No: 1, Text Type: N, H10


[40489527] The patient went through a zoom teeth whitening procedure on (b)(6) 2016. The patient complained about swollen lips the next day, and visited urgent care on (b)(6) 2016. Benadryl was prescribed in the urgent care. The patient visited the dentist on (b)(6) 2016, and the lips were no longer swollen. The incident was reported to discus dental on (b)(6) 2016.
Patient Sequence No: 1, Text Type: D, B5


MAUDE Entry Details

Report Number1000582314-2016-00002
MDR Report Key5504815
Report SourceCOMPANY REPRESENTATIVE
Date Received2016-03-16
Date of Report2016-03-16
Date of Event2016-02-10
Date Mfgr Received2016-02-16
Device Manufacturer Date2015-08-13
Date Added to Maude2016-03-16
Event Key0
Report Source CodeManufacturer report
Manufacturer LinkY
Number of Patients in Event0
Adverse Event Flag3
Product Problem Flag3
Reprocessed and Reused Flag3
Health Professional0
Initial Report to FDA0
Report to FDA3
Event Location3
Manufacturer ContactMR. SANJAY PATEL
Manufacturer Street1700 A S BAKER AVE
Manufacturer CityONTARIO CA 91761
Manufacturer CountryUS
Manufacturer Postal91761
Manufacturer Phone9095703537
Manufacturer G1DISCUS DENTAL, LLC
Manufacturer Street1700 A SOUTH BAKER AVE
Manufacturer CityONTARIO CA 91761
Manufacturer CountryUS
Manufacturer Postal Code91761
Single Use3
Previous Use Code3
Event Type3
Type of Report3

Device Details

Brand NamePHILIPS ZOOM
Generic NameZOOM CHAIRSIDE WHITENING KIT
Product CodeEEG
Date Received2016-03-16
Model NumberZM2665
Lot Number15217042
Device Expiration Date2016-07-29
OperatorDENTAL HYGIENIST
Device AvailabilityN
Device Eval'ed by MfgrR
Device Sequence No1
Device Event Key0
ManufacturerDISCUS DENTAL, LLC
Manufacturer Address1700 A SOUTH BAKER AVE ONTARIO CA 91761 US 91761


Patients

Patient NumberTreatmentOutcomeDate
101. Hospitalization 2016-03-16

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