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Patient 1
ON 03/09/2016, MEDICAL ACTION INDUSTRIES (MAI) RECEIVED A COMPLAINT THAT A HEALTHCARE WORKER CUT HER FINGER ON A FRACTURED CHLORAPREP SEPP APPLICATOR DURING THE USE OF MEDICAL ACTION INDUSTRIES MANUFACTURED, MCKESSON-BRANDED IV START KIT (REF: 25-5818). THE COMPLAINT REPORT INDICATED THAT THE END-USER HAD THE COMPONENT IN THEIR POSSESSION. CAREFUSION IS THE MANUFACTURER OF THE CHLORAPREP SEPP ((B)(4)). CAREFUSION WAS NOTIFIED OF THE INCIDENT AND PROVIDED THE END-USER CONTACT INFORMATION TO OBTAIN THE INVOLVED COMPONENT. A SUPPLIER CORRECTIVE ACTION REQUEST WAS ISSUED TO CAREFUSION ((B)(4)) TO INVESTIGATE AND RESPOND WITH APPROPRIATE INVESTIGATION DETAILS. CAREFUSION STATED THAT THEY WERE UNABLE TO OBTAIN RESPONSE FROM THE END-USER REGARDING RETRIEVAL OF THE COMPONENT FOR INVESTIGATION. MEDICAL ACTION INDUSTRIES ALSO ATTEMPTED COMMUNICATION TO RETRIEVE THE COMPONENT. ALL ATTEMPTS TO OBTAIN CUSTOMER SAMPLE HAVE BEEN UNSUCCESSFUL. CAREFUSION IS GOING TO EVALUATE THE COMPLAINT AND RESPOND UPON CONCLUSION OF THEIR INVESTIGATION; HOWEVER, THEY INDICATED THIS INVESTIGATION WOULD BE LIMITED WITHOUT THE COMPONENT FOR EVALUATION. MEDICAL ACTION INDUSTRIES USES THIS SAME COMPONENT IN VARIOUS MANUFACTURED CONVENIENCE KITS. AT THE TIME OF COMPLAINT RECEIPT, MAI DID NOT HAVE ANY OF THE SAME COMPONENT LOT NUMBER ONSITE TO INVESTIGATE. WE CAN CONFIRM THAT A REVIEW OF OUR COMPLAINT DATABASE REFLECTS NO OTHER COMPLAINTS RECEIVED ON THIS SAME KIT LOT NUMBER OR ON THE SAME COMPONENT LOT NUMBER. THEREFORE, AT THIS TIME THIS INSTANCE APPEARS TO BE ISOLATED AND THE ROOT CAUSE UNKNOWN. MAI WILL CONTINUE TO WATCH FOR ADDITIONAL COMPLAINTS REGARDING THIS COMPONENT.