LIFELINE PERSONAL RESPONSE SYSTEM C6804

MAUDE Adverse Event Report

MAUDE data represents reports of adverse events involving medical devices. This maude entry was filed from a consumer,foreign report with the FDA on 2016-06-20 for LIFELINE PERSONAL RESPONSE SYSTEM C6804 manufactured by Lifeline Systems, Inc..

Event Text Entries

[47762442] The subscriber had been on service since 2008. There was no record of her depressing the personal help button (phb) during the event to summon help. The involved button has not been returned for evaluation as the family stated the button was not in their possession. The subscriber had a traditional (phb). This subscriber received a mailing in oct. 2009 entitled, important information regarding the wearing method of your personal help button in 2009. This alerted her to the fact that any button worn around the neck poses a choking hazard and gave the subscriber the option to switch to a wrist style phb free of charge. In 2013 the subscriber received a replacement button. The caution card that ships with the button, part number 09303793, caution important safety information states, "to reduce any risk of strangulation, philips lifeline neck cords are designed to break apart under certain conditions. However, any cord worn around the neck can pose a strangulation risk, including the possibility of death and serious injuries. This may be of more concern to wearers in wheelchairs, using walkers, using beds with guard rails, or who might encounter other protruding objects upon which the cord can become tangled. Wearers for whom this is a concern may wish to consider the wristband style button. " the reporter stated that the neck cord had a knot tied near the breakaway fuse. Available information supports the alteration prevented the breakaway from deploying. This appears to be a very unfortunate accident. In the event the manufacturer obtains more information regarding this event, a follow up report will be sent. Not in possession of family.
Patient Sequence No: 1, Text Type: N, H10


[47762443] The caller stated his mother-in-law was found with the neck cord of her personal help button (phb) entangled on her walker. He stated the neck cord appeared to have a breakaway design but a knot had been tied near the breakaway fuse.
Patient Sequence No: 1, Text Type: D, B5


[58464815] On sept. 28, 2016, the manufacturer received a copy of the report of the investigation conducted by the office of the (b)(6) coroner. The report (which is in the (b)(6) language) concludes that the death in question was an accidental death.
Patient Sequence No: 1, Text Type: N, H10


MAUDE Entry Details

Report Number1220762-2016-00001
MDR Report Key5736233
Report SourceCONSUMER,FOREIGN
Date Received2016-06-20
Date of Report2016-06-20
Date of Event2016-05-14
Date Mfgr Received2016-09-28
Date Added to Maude2016-06-20
Event Key0
Report Source CodeManufacturer report
Manufacturer LinkY
Number of Patients in Event0
Adverse Event Flag3
Product Problem Flag3
Reprocessed and Reused Flag3
Health Professional3
Initial Report to FDA3
Report to FDA3
Event Location3
Manufacturer ContactMS. INGRID SAWVELLE
Manufacturer Street111 LAWRENCE ST.
Manufacturer CityFRAMINGHAM MA 01701
Manufacturer CountryUS
Manufacturer Postal01701
Manufacturer Phone5089881079
Manufacturer G1LIFELINE SYSTEMS, INC.
Manufacturer Street111 LAWRENCE ST.
Manufacturer CityFRAMINGHAM MA 01701
Manufacturer CountryUS
Manufacturer Postal Code01701
Single Use3
Previous Use Code3
Event Type3
Type of Report3

Device Details

Brand NameLIFELINE PERSONAL RESPONSE SYSTEM
Generic NameSYSTEM, COMMUNICATION, POWERED
Product CodeILQ
Date Received2016-06-20
Model NumberC6804
Catalog NumberNA
Lot NumberNA
OperatorLAY USER/PATIENT
Device AvailabilityN
Device AgeDA
Device Eval'ed by MfgrN
Device Sequence No1
Device Event Key0
ManufacturerLIFELINE SYSTEMS, INC.
Manufacturer Address111 LAWRENCE ST. FRAMINGHAM MA 01701 US 01701


Patients

Patient NumberTreatmentOutcomeDate
101. Death 2016-06-20

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