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Patient 1
NARRATIVE: A ZEISS CLINICAL APPLICATION SPECIALIST (CAS) EVALUATED ON-SITE THE CUSTOMER'S WORKFLOW AND THE PATIENT MEASUREMENT AND CALCULATION PRINTOUTS. THE CAS DETERMINED THAT THE HCP ENTERED THE SRK-T LENS CONSTANT INSTEAD OF THE MANUFACTURER A CONSTANT FOR CALCULATING THE FORMULA SPECIFIC LENS CONSTANTS, WHICH THEN LED TO THE INCORRECT IOL POWER CALCULATION. THE CAS DEMONSTRATED THAT THE CORRECT MANUFACTURER A CONSTANT VALUE WOULD HAVE LED TO THE DESIRED RESULT AND RETRAINED THE HCP. HOW TO USE THE IOLMASTER 700 FOR IOL CALCULATION AND HOW TO USE THE LENS CONSTANTS IS DESCRIBED IN THE USER MANUAL. FOR INSTANCE ON PAGE 53 OF USER MANUAL 00000-1932-169 IT IS STATED "THE IOL CALCULATION IS VALID ONLY IF THE BIOMETRIC MEASUREMENT WAS CORRECT, AN APPROPRIATE IOL CALCULATION FORMULA WAS SELECTED AND THE IOL CONSTANTS WERE OPTIMIZED FOR THE SPECIFIC APPLICATION." A WARNING MESSAGE IS GIVEN ON PAGE 76 WITH "CONSTANTS SUBJECT TO THE LENS TYPE MUST BE DEFINED AND ENTERED PRIOR TO USING THE IOLMASTER 700." AND WITH "THE CONSTANTS SHOULD THUS BE SUBJECTED TO REGULAR REVIEW AND REFINEMENT." THE DEVICE MANUFACTURE DATE FOR IOLM 700 S/N (B)(4) IS 12/2015 AND FOR IOLM 700 S/N (B)(4) IT IS 05/2016. THE MANUFACTURER RECEIVED DIFFERENT INFORMATION FROM THE CUSTOMER, WHICH INSTRUMENT WAS INVOLVED IN THE INCIDENT.