ELDORADO DONOR 3.0.0 EDD3.0.0

MAUDE Adverse Event Report

MAUDE data represents reports of adverse events involving medical devices. This maude entry was filed with the FDA on 2016-10-25 for ELDORADO DONOR 3.0.0 EDD3.0.0 manufactured by Haemonetics Corporation Software Solutions.

Event Text Entries

[58772609] It was initially identified in the investigation that the prohibiting factors for 'lowvol' were not in place on the user table setup. The customer's initial mitigation after the issue was discovered was to add a prohibiting factor to the 'lowvol' failure codes so that any subsequent donations recorded with this failure code will allow the defined draw failure prohibiting factor to post to those failed donations. The investigation is not complete and no root cause of the issue has been identified. A supplemental report will be submitted upon conclusion of the investigation. Software issue, no device available.
Patient Sequence No: 1, Text Type: N, H10


[58772610] The customer reported on (b)(6) 2016 that an untested donation rbc component was able to be labeled based on the donor record's historic blood type without the eldorado donor application requiring an override. The donor had been collected off-line (i. E. On a paper medical history form) and there was a problem with the donor's initial phlebotomy needle stick. The staff member entered the 'lowvol' draw failure code on the medical history form for that initial inadequate donation draw. Subsequently, a second phlebotomy stick was successful and a full donor unit was collected and the draw information was entered on the same paper medical history form that had been used for the initial needle sick. However, the initial stick's 'lowvol' draw failure code was not removed (in error) from. When the draw information for the successful second collection attempt was entered into the eldorado donor application, the data entry user entered the 'lowvol' draw failure code and met the successful full donor unit. The 'lowvol' failure code was not mapped in the user table setup to post a prohibiting factor nor was it defined to require unit testing or draw information. Because there was no prohibiting factor defined to post, and this failure code was defined to not require unit testing, there were no conditions associated to the component manufacture record to prevent the untested donation to be identified. This donor had a historical blood type on record and the application allowed the rbc component to be labeled based on the donor's historic blood type when no current test results had been received for that donation. The customer found the issue just prior to shipping this untested rbc component to their end user. The customer subsequently provided the information that of the original four cases, the initial case was caught and stopped at shipping. The other three cases all had components distributed and transfused, however the customer verified testing from donations prior to and following the problem units and all routine donor testing is acceptable. No adverse transfusion reactions were reported.
Patient Sequence No: 1, Text Type: D, B5


MAUDE Entry Details

Report Number2951268-2016-00001
MDR Report Key6055315
Date Received2016-10-25
Date of Report2016-09-26
Date of Event2016-09-26
Date Mfgr Received2016-09-26
Device Manufacturer Date2015-08-25
Date Added to Maude2016-10-25
Event Key0
Report Source CodeManufacturer report
Manufacturer LinkY
Number of Patients in Event0
Adverse Event Flag3
Product Problem Flag3
Reprocessed and Reused Flag3
Health Professional3
Initial Report to FDA3
Report to FDA3
Event Location3
Manufacturer ContactMS JULIE SMITH, RN
Manufacturer Street400 WOOD RD
Manufacturer CityBRAINTREE MA 02184
Manufacturer CountryUS
Manufacturer Postal02184
Manufacturer Phone7819170643
Manufacturer G1HAEMONETICS CORP
Manufacturer Street400 WOOD RD
Manufacturer CityBRAINTREE MA 02184
Manufacturer CountryUS
Manufacturer Postal Code02184
Single Use3
Previous Use Code3
Event Type3
Type of Report0

Device Details

Brand NameELDORADO DONOR 3.0.0
Generic NameBLOOD ESTABLISHMENT COMPUTER SOFTWARE AND ACCESSORIES
Product CodeMMH
Date Received2016-10-25
Model NumberEDD3.0.0
OperatorPHLEBOTOMIST
Device AvailabilityN
Device Eval'ed by MfgrR
Device Sequence No1
Device Event Key0
ManufacturerHAEMONETICS CORPORATION SOFTWARE SOLUTIONS
Manufacturer Address4925 ROBERT J. MATTHEWS PARKWA SUITE 100 EL DORADO HILLS CA 95762 US 95762


Patients

Patient NumberTreatmentOutcomeDate
10 2016-10-25

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