NAVICARE NURSE CALL NNC 3.2.302

MAUDE Adverse Event Report

MAUDE data represents reports of adverse events involving medical devices. This maude entry was filed with the FDA on 2016-10-28 for NAVICARE NURSE CALL NNC 3.2.302 manufactured by Hill-rom Cary.

Event Text Entries

[58714652] The patient received an over dosage of heparin. Staff intervened with additional medicine and the patient recovered with no adverse outcome. Heparin is used to treat and prevent blood clots in the veins, arteries, or lung. It is also used before surgery to reduce the risk of blood clots. Bleeding is the chief sign of heparin over dosage. Nosebleeds, blood in urine or tarry stools may be noted as the first sign of bleeding. Easy bruising or petechial formations may precede frank bleeding. Immediate treatment to reduce heparin's effect must be administered. Hill-rom's investigation determined the previous patient's weight was sent for the current patient. Analysis of the (b)(6) nurse call's log files found that for the room in question, the bed weight was not zeroed and a new weight was not captured prior to the patient being admitted into the nnc system. Additionally, the site's configuration was for the bed data, which includes the weight, to refresh immediately on patient admission. This configuration setting was modified so that the bed data will not refresh on admit. This was tested and confirmed to operate as desired with the customer. Based on this information, no further action is required.
Patient Sequence No: 1, Text Type: N, H10


[58714653] Hill-rom received a report from the account stating an incorrect patient weight was transferred to a patient's emr and based on that weight, the wrong dosage of blood thinning medication was administered to the patient. The nurse call system was located at the account. This report was filed in our complaint handling system as complaint #(b)(4).
Patient Sequence No: 1, Text Type: D, B5


MAUDE Entry Details

Report Number2027454-2016-00001
MDR Report Key6064714
Date Received2016-10-28
Date of Report2016-09-28
Date of Event2016-09-28
Date Mfgr Received2016-09-28
Device Manufacturer Date2014-07-11
Date Added to Maude2016-10-28
Event Key0
Report Source CodeManufacturer report
Manufacturer LinkY
Number of Patients in Event0
Adverse Event Flag3
Product Problem Flag3
Reprocessed and Reused Flag3
Health Professional3
Initial Report to FDA3
Report to FDA3
Event Location3
Manufacturer ContactMR. GEOFF GORHAM
Manufacturer Street1225 CRESCENT GREEN DR., SUITE 300
Manufacturer CityCARY NC 27518
Manufacturer CountryUS
Manufacturer Postal27518
Manufacturer Phone9198533427
Manufacturer G1HILL-ROM
Manufacturer Street1225 CRESCENT GREEN DR., SUITE
Manufacturer CityCARY NC 27518
Manufacturer CountryUS
Manufacturer Postal Code27518
Single Use3
Previous Use Code3
Event Type3
Type of Report0

Device Details

Brand NameNAVICARE NURSE CALL
Generic NameNAVICARE NURSE CALL
Product CodeILQ
Date Received2016-10-28
Model NumberNNC 3.2.302
OperatorNURSE
Device AvailabilityY
Device Eval'ed by MfgrR
Device Sequence No1
Device Event Key0
ManufacturerHILL-ROM CARY
Manufacturer Address1225 CRESCENT GREEN DR., SUITE 300 CARY NC 27518 US 27518


Patients

Patient NumberTreatmentOutcomeDate
101. Other 2016-10-28

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