NSK SGA-E2S H265001

MAUDE Adverse Event Report

MAUDE data represents reports of adverse events involving medical devices. This maude entry was filed with the FDA on 2016-11-09 for NSK SGA-E2S H265001 manufactured by Nakanishi Inc..

Event Text Entries

[59573796] (b)(4). The information received from (b)(4) is as follows. On october 14, 2016, the dentist forwarded to (b)(4) pictures of the patient's lip injury taken at the two week post exam, along with an invoice dated october 3, 2016 from the dental handpiece repair company. On october 14, 2016, (b)(4) conducted a service repair history review. No records of service were found. On october 21, 2016, (b)(4) received the patient information from the dentist, but the dentist did not disclose the patient's weight.
Patient Sequence No: 1, Text Type: N, H10


[59573797] On october 25, 2016, nakanishi received an email from a distributor (b)(4) describing a burn to a patient. Details are as follows. On october 14, 2016, (b)(4) was made aware of an unconfirmed patient burn caused by the dentist. The dentist stated the handpiece sga-e2s (serial number (b)(4) ) was repaired two weeks prior to this reported event by a dental repair service company and was returned to the dental service for repair again on october 3, 2016. The event occurred because the handpiece was extremely hot and burned a patient's lip. The event occurred on (b)(6) 2016. The dentist stated the procedure was the removal of an impacted tooth #32. The patient was administered n20102 anesthesia. No malfunction was observed by the dentist prior to use. The dentist stated no treatment was administered at the time the injury occurred. A follow up was conducted with the patient at a two week post exam and another follow up is scheduled for a five week exam. Further medical attention may be required, per doctor, depending on an evaluation by an oral surgeon and a plastic surgeon that is independently scheduled by the patient's guardian. (b)(4) contacted the dental office to obtain more information, and the nsk patient information form was immediately forwarded to the dentist to be completed.
Patient Sequence No: 1, Text Type: D, B5


[71649984] Upon receiving the device involved in the adverse event, nakanishi conducted a failure analysis of the returned device: methodology used: a) nakanishi examined the device history record for the subject sga-e2s device (serial number abc60038). There were no problems observed during the manufacturing or testing noted in the dhr. B) nakanishi conducted a visual inspection of the returned device and performed a simple movement test. - nakanishi set a test bur in the handpiece and rotated it by hand. Nakanishi observed rotational resistance. - nakanishi did not observe any damage on the exterior. C) investigation of overheating: c. 1) temperature sensors were first attached to the exterior of the device at various test points (i. E. Most proximal to the patient, testing point (1), and along points further toward the distal end of the device, testing points (2) through (4)). The test was set up to take temperature measurements at all points simultaneously, including a reference measurement at ambient room temperature. C. 2) nakanishi attached a thermocouple (sensor to measure temperature) to each point. Nakanishi rotated the motor at 40,000 min-1, which is the maximum rpm for the motor that drives the handpiece (80,000 min-1 for the handpiece), and measured the exothermic situation. C. 3) nakanishi observed abnormal temperature rise at test point (1) 300 seconds after the start. Temperature measurements 300 seconds after the start are as follows: - test point (1): 53. 2 degrees c, - test point (2): 50. 2 degrees c, - test point (3): 40. 6 degrees c, - test point (4): 43. 4 degrees c. The temperature testing was conducted for the full 5 minute evaluation. C. 4) nakanishi washed the inside of the handpiece using nakanishi pana spray plus, as defined in the operation manual. Nakanishi observed dirt/debris being expelled from the head of the handpiece by using a white filter to catch anything that was expelled. C. 5) nakanishi measured the temperature rise of the handpiece cleaned using pana spray plus the way described in c. 1) and c. 2). Nakanishi did not observe abnormal temperature rising during the test period. D) identification of the specific failure mode(s) and/or mechanism(s) and the associated device component(s) involved: d. 1) nakanishi disassembled the handpiece and performed a visual inspection of the inside parts. D. 1. 1) nakanishi found that the bearing used at the distal end of the handpiece was not an original nakanishi bearing. -nakanishi confirmed that the width of the c-ring, the inner ring chamfered portion, and the material of the balls were different as compared with the original nakanishi bearing. D. 1. 2) nakanishi observed dirt in the inside parts. D. 1. 3) nakanishi also observed corrosion on a part of the spindle and the gear meshing portion. D. 2) nakanishi took photographs of all of the disassembled parts and kept them in a file. E) conclusion reached based on the investigation and analysis result: e. 1) nakanishi identified that the cause of the overheating of the returned device was abnormal resistance during rotation caused by dirt/debris in the bearings. E. 2) a lack of maintenance causes the accumulation of dirt (abrasive powders/foreign materials) in the inside parts, which causes dirt/debris ingress into the bearing during rotation. This contributes to the handpiece overheating. E. 3) in order to prevent a recurrence of the handpiece overheating, nakanishi took the following actions: e. 3. 1) nakanishi reviewed the operation manual and reconfirmed clarity and understandability of the instructions. E. 3. 2) nakanishi reported the above evaluation results to nsk america and directed nsk america to remind the user of the importance of maintenance, as instructed in the operation manual.
Patient Sequence No: 1, Text Type: N, H10


MAUDE Entry Details

Report Number9611253-2016-00065
MDR Report Key6091689
Date Received2016-11-09
Date of Report2018-07-10
Date of Event2016-09-22
Date Facility Aware2016-10-14
Report Date2016-10-24
Date Reported to Mfgr2016-10-24
Date Mfgr Received2018-06-09
Device Manufacturer Date2012-06-22
Date Added to Maude2016-11-09
Event Key0
Report Source CodeManufacturer report
Manufacturer LinkY
Number of Patients in Event0
Adverse Event Flag3
Product Problem Flag3
Reprocessed and Reused Flag3
Reporter OccupationDENTIST
Health Professional3
Initial Report to FDA3
Report to FDA3
Event Location3
Manufacturer ContactMR KENNETH BLOCK
Manufacturer Street800 E CAMPBELL RD. SUITE 202
Manufacturer CityRICHARDSON TX 75081
Manufacturer CountryUS
Manufacturer Postal75081
Manufacturer Phone9724809554
Manufacturer G1NAKANISHI INC. REGISTRATION NUMBER9611253
Manufacturer StreetMFR RP#9611253-2016-00065 700 SHIMOHINATA
Manufacturer CityKANUMA-SHI, TOCHIGI-KEN 322-8666
Manufacturer CountryJA
Manufacturer Postal Code322-8666
Single Use3
Previous Use Code3
Removal Correction Number9611253-060818-001-R
Event Type3
Type of Report3

Device Details

Brand NameNSK
Generic NameHANDPIECE, ROTARY BONE CUTTING
Product CodeKMW
Date Received2016-11-09
Returned To Mfg2016-10-21
Model NumberSGA-E2S
Catalog NumberH265001
OperatorDENTIST
Device AvailabilityR
Device Age4 YR
Device Eval'ed by MfgrY
Device Sequence No1
Device Event Key0
ManufacturerNAKANISHI INC.
Manufacturer Address700 SHIMOHINATA KANUMA-SHI, TOCHIGI-KEN 322-8666 JA 322-8666


Patients

Patient NumberTreatmentOutcomeDate
101. Other 2016-11-09

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