[72090022]
At the beginning of (b)(6) i contacted dr. (b)(6) to make a new denture to replace my 12 year old dentures. They took x-rays and scheduled the next visit. This appointment was with the dental technician, the dentist's husband (b)(6). (b)(6) arranged for a case to me made. I worked with (b)(6) until (b)(6). He told me his wife has fibromyalgia. There were times i waited for 1. 5 hours before i saw (b)(6). When the dentures were completed i told (b)(6) they did not feel right. (b)(6) blamed the lab. We go through the process again. After wearing for 2 days a tooth fell out of the socket and the dentures hurt my mouth. I go back to see (b)(6). His attitude has changed. He said i knew his wife was sick. He talks about fighting. One week later i see dr. (b)(6). She is grinding the dentures to make them minimum size. When i tell her the teeth do not fit, she suggests i sleep with them, the mouth will adjust. She appears angry and nervous. The other personnel are surrounding me in an intimidating way. They tell me they are recording me. I remain calm and chose my words carefully. I ask for a paper saying the dentures are unacceptable. They say no. They call the police. There is now a restraining order against me. Disability paid (b)(6) and i paid (b)(6). I have dentures that are not usable. I am wearing my old 12 year old dentures. What can be done about the incompetence and dishonesty of this dental practice? They do not belong to the dental association. (b)(6).
Patient Sequence No: 1, Text Type: D, B5