MERGE EYE STATION MERGE EYE STATION V11.6.1

MAUDE Adverse Event Report

MAUDE data represents reports of adverse events involving medical devices. This maude entry was filed from a health professional,user faci report with the FDA on 2017-06-04 for MERGE EYE STATION MERGE EYE STATION V11.6.1 manufactured by Merge Healthcare.

Event Text Entries

[76632498] Merge healthcare is continuing to investigate to determine is any additional actions are required.
Patient Sequence No: 1, Text Type: N, H10


[76632499] Merge eye station is intended to be used in conjunction with existing ophthalmic fundus cameras to take images of the eye, perform fluorescein angiography, red free, color and icg still-image photography as well as video imaging. On 05/05/2016, merge healthcare was notified by a customer, that after an upgrade to version 11. 6. 1 of the eye station, images began to get darker and a vertical line appeared across the image. On 06/01/2017, additional information was received from the account. According to the received information, the issue directly impacted the patient because the system required down time and images were not at optimal quality. The issue did not result in harm of the patient. Upon investigation, support determined the lines were showing on the images post upgrade but became more pronounced after the upgrade. Support worked with the customer and reinstalled the camera specifics and dark corrected for all the camera phases. The account reports the issue is "somewhat resolved" in that the black lines are less apparent, but not completely gone. Additional information from the account indicates the system was installed on september 30, 2016. The camera model is trc50lx, operating on windows 7. (b)(4).
Patient Sequence No: 1, Text Type: D, B5


MAUDE Entry Details

Report Number2183926-2017-00115
MDR Report Key6610366
Report SourceHEALTH PROFESSIONAL,USER FACI
Date Received2017-06-04
Date of Report2017-05-05
Date of Event2017-05-05
Date Mfgr Received2017-06-01
Device Manufacturer Date2016-11-03
Date Added to Maude2017-06-04
Event Key0
Report Source CodeManufacturer report
Manufacturer LinkY
Number of Patients in Event0
Adverse Event Flag3
Product Problem Flag3
Reprocessed and Reused Flag3
Reporter OccupationMEDICAL ASSISTANT
Health Professional3
Initial Report to FDA3
Report to FDA3
Event Location3
Manufacturer ContactMR. MICHAEL DIEDRICK
Manufacturer Street900 WALNUT RIDGE DRIVE
Manufacturer CityHARTLAND, WI 53029
Manufacturer CountryUS
Manufacturer Postal53029
Manufacturer Phone2629123570
Manufacturer G1MERGE HEALTCHARE
Manufacturer Street900 WALNUT RIDGE DR.
Manufacturer CityHARTLAND, WI 53029
Manufacturer CountryUS
Manufacturer Postal Code53029
Single Use3
Remedial ActionMA
Previous Use Code3
Event Type3
Type of Report3

Device Details

Brand NameMERGE EYE STATION
Generic NameCAMERA, OPHTHALMIC, AC-POWERED
Product CodeHKI
Date Received2017-06-04
Model NumberMERGE EYE STATION V11.6.1
OperatorHEALTH PROFESSIONAL
Device AvailabilityY
Device AgeDA
Device Eval'ed by MfgrR
Device Sequence No1
Device Event Key0
ManufacturerMERGE HEALTHCARE
Manufacturer Address900 WALNUT RIDGE DRIVE HARTLAND, WI 53029 US 53029


Patients

Patient NumberTreatmentOutcomeDate
10 2017-06-04

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