[81305093]
(b)(4) is the initial importer of the device which is a bariatric cane. End-user acknowledges that there is no failure of the device. Despite stating there was nothing wrong with the cane, end-user alleges that continuous use has caused nerve damage in both her hands since it does not have a gel grip. When she initially noticed the alleged damage to her hand she transferred use to the other hand causing alleged damage to both hands. She still has not discontinued use of the cane and supplements mobility with a walker when possible. She has yet to see a specialist for diagnosis and treatment but plans to see a neurologist and hand specialist. We are awaiting return of the cane and any information regarding the of the model number. She has described the cane as all metal heavy duty with round handle and no gel grip. She has also indicated that the cane weighs five (5) pounds but none of our canes weigh that much. She alleges that a physician prescribed and ordered the use of the cane. Due to lack of information we are unable to identify the manufacturer of the device.
Patient Sequence No: 1, Text Type: D, B5