COBAS E 411 IMMUNOASSAY ANALYZER E411 RACK

MAUDE Adverse Event Report

MAUDE data represents reports of adverse events involving medical devices. This maude entry was filed from a foreign,health professional,u report with the FDA on 2017-08-14 for COBAS E 411 IMMUNOASSAY ANALYZER E411 RACK manufactured by Roche Diagnostics.

Event Text Entries

[83311861] This event occurred in (b)(6). (b)(4).
Patient Sequence No: 1, Text Type: N, H10


[83311862] The customer stated that they received an erroneous result for one patient sample tested for the elecsys probnp ii immunoassay (probnp) on a cobas e 411 immunoassay analyzer (e411). No erroneous results were reported outside of the laboratory. The sample was initially tested in a sample cup on top of the primary tube and resulted as approximately 300 pg/ml. The primary tube was repeated, resulting as 3600 pg/ml. No adverse events were alleged to have occurred with the patient. The probnp reagent lot number and expiration date were asked for, but not provided. The sample cup that was used in the initial measurement was not within specifications. It was also suspected that there was inadequate sample volume in the cup. A specific root cause could not be determined based on the provided information. Additional information required for the investigation was requested, but not provided. Possible root causes may be related to the sample cup not being within specifications and/or inadequate sample volume.
Patient Sequence No: 1, Text Type: D, B5


MAUDE Entry Details

Report Number1823260-2017-01685
MDR Report Key6792576
Report SourceFOREIGN,HEALTH PROFESSIONAL,U
Date Received2017-08-14
Date of Report2017-08-14
Date of Event2017-07-24
Date Mfgr Received2017-07-24
Date Added to Maude2017-08-14
Event Key0
Report Source CodeManufacturer report
Manufacturer LinkY
Number of Patients in Event0
Adverse Event Flag0
Product Problem Flag3
Reprocessed and Reused Flag3
Reporter OccupationOTHER HEALTH CARE PROFESSIONAL
Health Professional3
Initial Report to FDA3
Report to FDA3
Event Location3
Manufacturer ContactNA MICHAEL LESLIE
Manufacturer Street9115 HAGUE ROAD NA
Manufacturer CityINDIANAPOLIS IN 46250
Manufacturer CountryUS
Manufacturer Postal46250
Manufacturer Phone3175214343
Manufacturer G1HITACHI HIGH TECH CORP.
Manufacturer Street882 ICHIGE HITACHINAKA NA
Manufacturer CityIBARAKI 312-8504
Manufacturer CountryJA
Manufacturer Postal Code312-8504
Single Use3
Previous Use Code3
Removal Correction NumberNA
Event Type3
Type of Report3

Device Sequence Number: 0

Brand NameCOBAS E 411 IMMUNOASSAY ANALYZER
Generic NameIMMUNOCHEMISTRY ANALYZER
Product CodeNBC
Date Received2017-08-14
Model NumberE411 RACK
Catalog NumberASKU
Lot NumberNA
ID NumberNA
OperatorHEALTH PROFESSIONAL
Device AvailabilityY
Device Eval'ed by MfgrR
Device Sequence No0
Device Event Key0
ManufacturerROCHE DIAGNOSTICS
Manufacturer Address9115 HAGUE ROAD NA INDIANAPOLIS IN 462500457 US 462500457

Device Sequence Number: 1

Brand NameCOBAS E 411 IMMUNOASSAY ANALYZER
Generic NameIMMUNOCHEMISTRY ANALYZER
Product CodeJJE
Date Received2017-08-14
Model NumberE411 RACK
Catalog NumberASKU
Lot NumberNA
ID NumberNA
OperatorHEALTH PROFESSIONAL
Device AvailabilityY
Device Eval'ed by MfgrR
Device Sequence No1
Device Event Key0
ManufacturerROCHE DIAGNOSTICS
Manufacturer Address9115 HAGUE ROAD NA INDIANAPOLIS IN 462500457 US 462500457


Patients

Patient NumberTreatmentOutcomeDate
10 2017-08-14

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