MAUDE data represents reports of adverse events involving medical devices. This maude entry was filed from a health professional,user faci report with the FDA on 2017-08-31 for 1.RT-5100 manufactured by Nidek Co., Ltd..
[84997907]
No serious injury occurred and no known impact or consequence to the doctor involved. However, nidek incorporated considers this issue a reportable event as the device had malfunctioned and has a potential to cause or contribute to a serious injury if the malfunction were to recur. Nidek inc. Is aware of this issue and corrective action has been implemented under recall z-1245-2016. Nidek hired a third party ((b)(4)) to perform the correction as per z-1245-2016.
Patient Sequence No: 1, Text Type: N, H10
[84997908]
On august 18, 2017, nidek inc. Distributor sales manager received an email from the director of customer care from (b)(6) that a customer (whom is a doctor) was upset that the near point chart rod on their rt-5100 fell several times and had hit him on the head on multiple occasions. The doctor has requested a service repair. The complainant had confirmed that no bruise or no serious injury occurred, and thereby, medical treatment/intervention was unnecessary.
Patient Sequence No: 1, Text Type: D, B5
| Report Number | 0002936921-2017-00021 |
| MDR Report Key | 6835428 |
| Report Source | HEALTH PROFESSIONAL,USER FACI |
| Date Received | 2017-08-31 |
| Date of Report | 2017-08-31 |
| Date of Event | 2017-08-18 |
| Date Mfgr Received | 2017-08-18 |
| Device Manufacturer Date | 2014-04-02 |
| Date Added to Maude | 2017-08-31 |
| Event Key | 0 |
| Report Source Code | Manufacturer report |
| Manufacturer Link | Y |
| Number of Patients in Event | 0 |
| Adverse Event Flag | 3 |
| Product Problem Flag | 3 |
| Reprocessed and Reused Flag | 3 |
| Health Professional | 3 |
| Initial Report to FDA | 3 |
| Report to FDA | 3 |
| Event Location | 3 |
| Manufacturer Contact | MRS. PREETI GANDHI BHATIA |
| Manufacturer Street | 47651 WESTINGHOUSE DRIVE |
| Manufacturer City | FREMONT CA 945397474 |
| Manufacturer Country | US |
| Manufacturer Postal | 945397474 |
| Manufacturer Phone | 8002239044 |
| Manufacturer G1 | NIDEK CO., LTD. |
| Manufacturer Street | 34-14 HIROISHI |
| Manufacturer City | GAMAGORI, AICHI 443-0038 |
| Manufacturer Country | JA |
| Manufacturer Postal Code | 443-0038 |
| Single Use | 3 |
| Remedial Action | RC |
| Previous Use Code | 3 |
| Removal Correction Number | Z-1245-2016 |
| Event Type | 3 |
| Type of Report | 3 |
| Brand Name | 1.RT-5100 |
| Generic Name | REFRACTOR |
| Product Code | HKN |
| Date Received | 2017-08-31 |
| Operator | HEALTH PROFESSIONAL |
| Device Availability | Y |
| Device Eval'ed by Mfgr | N |
| Device Sequence No | 1 |
| Device Event Key | 0 |
| Manufacturer | NIDEK CO., LTD. |
| Manufacturer Address | 34-14 HIROISHI GAMAGORI, AICHI 443-0038 JA 443-0038 |
| Patient Number | Treatment | Outcome | Date |
|---|---|---|---|
| 1 | 0 | 2017-08-31 |