MAUDE data represents reports of adverse events involving medical devices. This maude entry was filed from a user facility report with the FDA on 2017-09-14 for QMS EVEROLIMUS ASSAY 0380000 manufactured by Microgenics Corporation.
[86251269]
Description of problem: on 21july2017 the following information was communicated to beckman coulter: customer reports erroneously low everolimus (ever) for one (1) patient generated by the au680 analyzer. The erroneous result was reported out of the laboratory. Sample was repeated on the same analyzer with resulting in same result. There was change/adjustment to patient treatment associated with this event. Investigation and analysis: customer reports calibration and quality controls meeting specifications on the day of incident. No data was provided. Customer reports the initial result <2 ng/ml, patient was redrawn to confirming result to <2 ng/ml. The erroneous low result was reported out of laboratory. Physician increased patient dosage of everolimus, causing patient to become toxic. Sample was repeated by reference laboratory resulting in normal levels. No data was provided. Patient had dialysis to bring toxic levels down. This did not result in death. No other details were provided. Applications specialist reviewed customer parameters, finding multiple assays to be incorrectly entered from a source not provided by microgenics. Assays included cyclosporine (csal/csah), tacrolimus (tac) and everolimus (evr). Applications specialist walked customer through proper parameter setting and validated system operation without further issue. No evidence of system or reagent malfunction. A follow-up with applications specialist confirms parameters were correct during and after installations stages, providing printouts. Review of oracle business intelligence (obi) database on 15 aug 2017, finds analyzer installed on 16 feb 2017. No reoccurrence of this issue has been reported. The available information suggests the failure mode is use error. Applications specialist found incorrect parameter setting for multiple assays. Cause of the event and conclusion: the failure mode of this event is use error. Applications specialist found incorrect parameter setting for multiple assays. No evidence of reagent or system malfunction.
Patient Sequence No: 1, Text Type: N, H10
[86251270]
Erroneous low everolimus results with injury to patient. The customer stated that the instrument keeps auto diluting the test when it has not been programed to do so. According to the customer, the reagent volume is set to zero. On investigation, the apps manager found that erroneous low everolimus were generated due to this issue. The result was <2. The patient was redrawn to confirm the result. The results matched, but both were incorrect. The erroneous low result was reported out of the laboratory and the physician increased dosage of everolimus. The patient became toxic, a sample was run at a reference laboratory, and ultimately the patient had to have dialysis to bring the level down. This did not result in death.
Patient Sequence No: 1, Text Type: D, B5
| Report Number | 3010939897-2017-00002 |
| MDR Report Key | 6866863 |
| Report Source | USER FACILITY |
| Date Received | 2017-09-14 |
| Date of Report | 2017-09-13 |
| Date of Event | 2017-07-07 |
| Date Mfgr Received | 2017-08-15 |
| Date Added to Maude | 2017-09-14 |
| Event Key | 0 |
| Report Source Code | Manufacturer report |
| Manufacturer Link | Y |
| Number of Patients in Event | 0 |
| Adverse Event Flag | 3 |
| Product Problem Flag | 3 |
| Reprocessed and Reused Flag | 3 |
| Health Professional | 3 |
| Initial Report to FDA | 3 |
| Report to FDA | 3 |
| Event Location | 3 |
| Manufacturer Contact | DAVE SCHULTENOVER |
| Manufacturer Street | 46500 KATO ROAD |
| Manufacturer City | FREMONT CA 94538 |
| Manufacturer Country | US |
| Manufacturer Postal | 94538 |
| Manufacturer Phone | 5109795000 |
| Single Use | 3 |
| Previous Use Code | 3 |
| Event Type | 3 |
| Type of Report | 3 |
| Brand Name | QMS EVEROLIMUS ASSAY |
| Generic Name | EVEROLIMUS IMMUNOASSAY |
| Product Code | OUF |
| Date Received | 2017-09-14 |
| Model Number | 0380000 |
| Catalog Number | 0380000 |
| Operator | HEALTH PROFESSIONAL |
| Device Availability | N |
| Device Eval'ed by Mfgr | R |
| Device Sequence No | 1 |
| Device Event Key | 0 |
| Manufacturer | MICROGENICS CORPORATION |
| Manufacturer Address | 46500 KATO ROAD FREMONT CA 94538 US 94538 |
| Patient Number | Treatment | Outcome | Date |
|---|---|---|---|
| 1 | 0 | 1. Other | 2017-09-14 |