ULTHERA SYSTEM UC-1

MAUDE Adverse Event Report

MAUDE data represents reports of adverse events involving medical devices. This maude entry was filed from a distributor,health profession report with the FDA on 2017-10-03 for ULTHERA SYSTEM UC-1 manufactured by Ulthera, Inc., Merz Device Innovation Center.

Event Text Entries

[88027659] The system support log was reviewed with no anomalies or warnings identified. Based on the support log review, the physical device has been requested for evaluation at this time. If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate. This event was identified as being reportable as a result of a review of complaints received by ulthera, inc. Merz device innovation center. This submission is part of a correction documented in ulthera, inc. , merz device innovation center (b)(4).
Patient Sequence No: 1, Text Type: N, H10


[88027660] On (b)(6) 2017 a merz affiliate located in (b)(6) reported that a female patient had experienced sensory nerve pain three months post a full face ultherapy treatment administered with control unit serial number (b)(4). The patient was treated on (b)(6) 2016 with the standard recommended protocol with increased energy. The patient experienced a "shock like sensation" on the left side of her forehead during treatment but did not make the provider aware of the pain at the time of treatment. Three months later the patient sought treatment (physician name not provided) from a specialist because the "shock like sensation" did not subside. The specialist diagnosed the patient with trigeminal neuralgia and prescribed 300 mg of gabapentin for her symptoms. The affiliate reports the patient is 80% resolved.
Patient Sequence No: 1, Text Type: D, B5


MAUDE Entry Details

Report Number3006560326-2017-00007
MDR Report Key6909733
Report SourceDISTRIBUTOR,HEALTH PROFESSION
Date Received2017-10-03
Date of Report2017-01-19
Date of Event2016-09-24
Date Mfgr Received2017-01-19
Device Manufacturer Date2015-12-15
Date Added to Maude2017-10-03
Event Key0
Report Source CodeManufacturer report
Manufacturer LinkY
Number of Patients in Event0
Adverse Event Flag3
Product Problem Flag3
Reprocessed and Reused Flag3
Reporter OccupationOTHER HEALTH CARE PROFESSIONAL
Health Professional3
Initial Report to FDA3
Report to FDA3
Event Location3
Manufacturer ContactMS. JESSICA WARD DYKSTRA
Manufacturer Street1840 SOUTH STAPLEY DRIVE SUITE 200
Manufacturer CityMESA AZ 85204
Manufacturer CountryUS
Manufacturer Postal85204
Manufacturer Phone4803361457
Manufacturer G1ULTHERA, INC., MERZ DEVICE INNOVATION CENTER
Manufacturer Street1840 SOUTH STAPLEY DRIVE SUITE 200
Manufacturer CityMESA AZ 85204
Manufacturer CountryUS
Manufacturer Postal Code85204
Single Use3
Previous Use Code3
Event Type3
Type of Report3

Device Details

Brand NameULTHERA SYSTEM
Generic NameULTHERA AESTHETIC ULTRASOUND SYSTEM
Product CodeOHV
Date Received2017-10-03
Returned To Mfg2018-08-23
Model NumberUC-1
Catalog NumberUC-1
OperatorHEALTH PROFESSIONAL
Device AvailabilityR
Device AgeDA
Device Eval'ed by MfgrY
Device Sequence No1
Device Event Key0
ManufacturerULTHERA, INC., MERZ DEVICE INNOVATION CENTER
Manufacturer Address1840 SOUTH STAPLEY DRIVE SUITE 200 MESA AZ 85204 US 85204


Patients

Patient NumberTreatmentOutcomeDate
101. Other 2017-10-03

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