SURESCRIPTS PRESCRIPTION SOFTWARE

MAUDE Adverse Event Report

MAUDE data represents reports of adverse events involving medical devices. This maude entry was filed with the FDA on 2017-11-07 for SURESCRIPTS PRESCRIPTION SOFTWARE manufactured by Surescripts, Llc.

Event Text Entries

[91248069]
Patient Sequence No: 1, Text Type: N, H10


[91248070] The nurse in a primary care practice office reported that the outside nationwide-chain, retail pharmacy did not receive a valtrex prescription that was efaxed using surescripts through epic interface the day prior. Therefore, the patient did not start the medication as prescribed. When rn double-checked, e-prescribing status was: receipt confirmed by pharmacy. The primary care physician called the outside pharmacy and provided a verbal order for the medication and instructed patient to begin medication immediately. A request was made for the electronic care team to reach out to the retail pharmacy within the 10 day window to check the error queue. This was prescribed such that it will need to be investigated by the close of the 10 day window.
Patient Sequence No: 1, Text Type: D, B5


MAUDE Entry Details

Report Number7006260
MDR Report Key7006260
Date Received2017-11-07
Date of Report2017-10-04
Date of Event2015-10-26
Report Date2017-10-04
Date Reported to FDA2017-10-04
Date Reported to Mfgr2017-10-04
Date Added to Maude2017-11-07
Event Key0
Report Source CodeUser Facility report
Manufacturer LinkN
Number of Patients in Event0
Adverse Event Flag3
Product Problem Flag3
Reprocessed and Reused Flag3
Health Professional3
Initial Report to FDA3
Report to FDA3
Event Location3
Single Use3
Previous Use Code3
Event Type3
Type of Report3

Device Details

Brand NameSURESCRIPTS PRESCRIPTION SOFTWARE
Generic NameSOFTWARE, TRANSMISSION AND STORAGE, PATIENT DATA
Product CodeNSX
Date Received2017-11-07
Device Availability*
Device Eval'ed by Mfgr*
Device Sequence No1
Device Event Key0
ManufacturerSURESCRIPTS, LLC
Manufacturer Address2800 CRYSTAL DRIVE ARLINGTON VA 22202 US 22202


Patients

Patient NumberTreatmentOutcomeDate
10 2017-11-07

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