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Patient 1
ADDITIONAL PRODUCT CODE: FMF. INVESTIGATION: THE SMARTPREP DEVICE WAS RETURNED TO TERUMO BCT FOR REPAIR AND EVALUATION. THE SERVICE TECHNICIAN WAS ABLE TO DUPLICATE THE REPORTED CONDITION. THE SERVICE TECHNICIAN NOTED THAT THE LID WAS HARD TO CLOSE COMPLETELY DUE TO THE LATCH BEING OUT OF ADJUSTMENT AND PRESSURE MUST BE APPLIED DOWN SINCE IT WAS VERY HARD TO CLOSE COMPLETELY DUE TO THE LATCH BEING OUT OF ADJUSTMENT. IT WAS ALSO NOTED THAT THE UNIT WILL RUN WITHOUT THE LID BEING COMPLETELY LATCHED BUT AS SOON AS THE LID IS LIFTED SLIGHTLY, THE MAGNET WILL DISENGAGE THE REED SWITCH AND THE UNIT STOPS. NO OTHER FUNCTIONAL ISSUES WERE FOUND. A SIMULATED USE TESTING WERE PERFORMED BY PERFORMING THREE PROCEDURAL CYCLES AND IT WAS OBSERVED THAT THE MOTOR SPUN AT THE CORRECT RPM AND THE DECANTRING ACTIVATED PROPERLY. INVESTIGATION IS IN PROCESS. A FOLLOW-UP REPORT WILL BE PROVIDED.