VALO CORDLESS BATTERY CHARGING UNIT 5962

MAUDE Adverse Event Report

MAUDE data represents reports of adverse events involving medical devices. This maude entry was filed from a company representative report with the FDA on 2017-12-21 for VALO CORDLESS BATTERY CHARGING UNIT 5962 manufactured by .

Event Text Entries

[95958670]
Patient Sequence No: 1, Text Type: N, H10


[95959131] An email was received on (b)(6) 2017 from a dentist in (b)(6) in regards to a fire that occured a month prior (exact date unknown at this time) at a naval dental clinic in (b)(6). The dentist was asking what we could tell him about a fire that may have occured due to a valo battery charger over heating. After a review of the complaint data base and employee interviews we determined we had no prior knowledge of this event and a call was placed to the facility were we were told it occured. The person at the clinic informed our government accounts manager that he did not have all the information and would call our complaints department. Our customer satisfaction manager did make contact with the two people involved with the fire investigation, the following is known at this time:+? The fire started at 2:00 am on (b)(6) in the (b)(6) clinic. These are old navy buildings with old wiring. ? The source of the fire was definitely from the area of the battery charger in an additional room in the clinic. ? An assistant plugged two battery charging units into the same wall outlet and sat the chargers on a metal table. ? It was burned inside the wall by the battery charger. ? The clinic has over 100 chargers with batteries. They charge 1-3 hours every 2 wks. As of september 09, 2017 nobody from the clinic involved has made contact. Phone call to facility on september 12th 2017- they were not authorized to give us any information. If further information is obtained mdr will be updated if needed. Filing an mdr out of an abundance of caution in the event valo was involved
Patient Sequence No: 1, Text Type: D, B5


MAUDE Entry Details

Report Number1718912-2017-00044
MDR Report Key7139680
Report SourceCOMPANY REPRESENTATIVE
Date Received2017-12-21
Date of Report2017-12-21
Date of Event2017-07-28
Date Mfgr Received2017-08-28
Date Added to Maude2017-12-21
Event Key0
Report Source CodeManufacturer report
Manufacturer LinkY
Number of Patients in Event0
Adverse Event Flag3
Product Problem Flag3
Reprocessed and Reused Flag3
Health Professional3
Initial Report to FDA3
Report to FDA3
Event Location3
Manufacturer Street505 W ULTRADENT DRIVE
Manufacturer CitySOUTH JORDAN UT 84095
Manufacturer CountryUS
Manufacturer Postal84095
Manufacturer Phone8015534500
Manufacturer G1ULTRADENT PRODUCTS, INC.
Manufacturer Street505 W ULTRADENT DRIVE
Manufacturer CitySOUTH JORDAN UT 84095
Manufacturer CountryUS
Manufacturer Postal Code84095
Single Use3
Remedial ActionRL
Previous Use Code3
Event Type3
Type of Report3

Device Details

Brand NameVALO CORDLESS BATTERY CHARGING UNIT
Generic NameVALO CORDLESS BATTERY CHARGING UNIT
Product CodeEBZ
Date Received2017-12-21
Model Number5962
Catalog Number5962
Lot NumberUNABLE TO OBTAIN
Device AvailabilityN
Device Eval'ed by MfgrN
Device Sequence No1
Device Event Key0


Patients

Patient NumberTreatmentOutcomeDate
101. Other 2017-12-21

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