MAUDE data represents reports of adverse events involving medical devices. This maude entry was filed with the FDA on 2018-01-10 for WATERPIK COMPLETE CARE WP-871 manufactured by Water Pik, Inc..
[96956303]
Unit in question has not been returned for testing and evaluation.
Patient Sequence No: 1, Text Type: N, H10
[96956304]
Per the customer.... Claims the device was plugged in but not in use when unit began to produce a burning smell. The customer claims the product produced a black film residue on the countertop and melted their wall outlet. Customer is seeking a replacement product or refund.
Patient Sequence No: 1, Text Type: D, B5
| Report Number | 0001712259-2017-00005 |
| MDR Report Key | 7179261 |
| Date Received | 2018-01-10 |
| Date of Report | 2018-02-02 |
| Date of Event | 2017-12-18 |
| Date Mfgr Received | 2017-12-18 |
| Device Manufacturer Date | 2016-10-12 |
| Date Added to Maude | 2018-01-10 |
| Event Key | 0 |
| Report Source Code | Manufacturer report |
| Manufacturer Link | Y |
| Number of Patients in Event | 0 |
| Adverse Event Flag | 3 |
| Product Problem Flag | 3 |
| Reprocessed and Reused Flag | 3 |
| Health Professional | 3 |
| Initial Report to FDA | 3 |
| Report to FDA | 3 |
| Event Location | 3 |
| Manufacturer Contact | MR. ROBERT VANDER VLIET |
| Manufacturer Street | 1730 EAST PROSPECT ROAD |
| Manufacturer City | FORT COLLINS CO 805530001 |
| Manufacturer Country | US |
| Manufacturer Postal | 805530001 |
| Manufacturer Phone | 9702217063 |
| Manufacturer G1 | WATER PIK, INC. |
| Manufacturer Street | 1730 EAST PROSPECT ROAD |
| Manufacturer City | FORT COLLINS CO 805530001 |
| Manufacturer Country | US |
| Manufacturer Postal Code | 805530001 |
| Single Use | 3 |
| Previous Use Code | 3 |
| Event Type | 3 |
| Type of Report | 0 |
| Brand Name | WATERPIK COMPLETE CARE |
| Generic Name | ORAL IRRIGATION UNIT |
| Product Code | EFS |
| Date Received | 2018-01-10 |
| Returned To Mfg | 2018-01-12 |
| Model Number | WP-871 |
| Operator | LAY USER/PATIENT |
| Device Availability | R |
| Device Age | DA |
| Device Eval'ed by Mfgr | Y |
| Device Sequence No | 1 |
| Device Event Key | 0 |
| Manufacturer | WATER PIK, INC. |
| Manufacturer Address | 1730 EAST PROSPECT ROAD FORT COLLINS CO 805530001 US 805530001 |
| Patient Number | Treatment | Outcome | Date |
|---|---|---|---|
| 1 | 0 | 1. Other | 2018-01-10 |