MAUDE data represents reports of adverse events involving medical devices. This maude entry was filed from a user facility report with the FDA on 2018-01-30 for NEOBLUE 3 LED PHOTOTHERAPY SYSTEM 001103 manufactured by Natus Medical Incorporated.
        [98976795]
Natus technical service advised the complainant to replace the constant current pcb, and a replacement constant current pcb was delivered to the complainant on 1/8/2018. Natus technical service followed up with the complainant concerning the status of the device on 1/24/2018 and 1/29/2018. No response was received.
 Patient Sequence No: 1, Text Type: N, H10
        [98976796]
Natus received a report that the intensity of a neoblue 3 device (installed (b)(6) 2014) was below specifications. While measuring 12" below the center of the device, the complainant reported intensity readings of 30 and 26 uw/cm^2/nm on the high setting and 7 and 12 uw/cm^2/nm on the low setting. A natus neoblue radiometer (calibrated 8/2017) was used to measure intensity. The neoblue 3 service manual states that the light intensity specification is 35? 3. 5 uw/cm^2/nm on the high setting and 15? 2 uw/cm^2/nm on the low setting as measured by a neoblue radiometer. There was no report of death, serious injury, delay in treatment, or environmental/safety concerns.
 Patient Sequence No: 1, Text Type: D, B5
| Report Number | 3018859-2018-00079 | 
| MDR Report Key | 7229678 | 
| Report Source | USER FACILITY | 
| Date Received | 2018-01-30 | 
| Date of Report | 2018-01-02 | 
| Date Mfgr Received | 2017-01-02 | 
| Device Manufacturer Date | 2014-03-28 | 
| Date Added to Maude | 2018-01-30 | 
| Event Key | 0 | 
| Report Source Code | Manufacturer report | 
| Manufacturer Link | Y | 
| Number of Patients in Event | 0 | 
| Adverse Event Flag | 3 | 
| Product Problem Flag | 3 | 
| Reprocessed and Reused Flag | 3 | 
| Health Professional | 3 | 
| Initial Report to FDA | 3 | 
| Report to FDA | 3 | 
| Event Location | 3 | 
| Manufacturer Contact | KYLE HORTON | 
| Manufacturer Street | 5900 FIRST AVENUE SOUTH | 
| Manufacturer City | SEATTLE WA 98108 | 
| Manufacturer Country | US | 
| Manufacturer Postal | 98108 | 
| Manufacturer Phone | 2068343921 | 
| Manufacturer G1 | NATUS MEDICAL INCORPORATED | 
| Manufacturer Street | 5900 FIRST AVENUE SOUTH | 
| Manufacturer City | SEATTLE WA 98108 | 
| Manufacturer Country | US | 
| Manufacturer Postal Code | 98108 | 
| Single Use | 3 | 
| Remedial Action | RL | 
| Previous Use Code | 3 | 
| Event Type | 3 | 
| Type of Report | 3 | 
| Brand Name | NEOBLUE 3 LED PHOTOTHERAPY SYSTEM | 
| Generic Name | NEOBLUE 3 | 
| Product Code | LBI | 
| Date Received | 2018-01-30 | 
| Model Number | 001103 | 
| Device Availability | * | 
| Device Eval'ed by Mfgr | N | 
| Device Sequence No | 1 | 
| Device Event Key | 0 | 
| Manufacturer | NATUS MEDICAL INCORPORATED | 
| Manufacturer Address | 5900 FIRST AVENUE SOUTH SEATTLE WA 98108 US 98108 | 
| Patient Number | Treatment | Outcome | Date | 
|---|---|---|---|
| 1 | 0 | 1. Other | 2018-01-30 |