BENEVISION CENTRAL MONITORING SYSTEM 115-034413-00

MAUDE Adverse Event Report

MAUDE data represents reports of adverse events involving medical devices. This maude entry was filed from a company representative,health report with the FDA on 2018-03-23 for BENEVISION CENTRAL MONITORING SYSTEM 115-034413-00 manufactured by Shenzhen Mindray Bio-medical Electronics Co., Ltd.

Event Text Entries

[103363526] The company service representative evaluated the system and confirmed the unit was generating visual and audible alarms. The audible alarm volume was noted as set to 10 (low). The company service representative increased the volume from 10 to 50 and locked the display with the authority of customer biomed present. System logs were collected for further evaluation. The logs revealed that multiple alarms were generated during the time of the reported event. The reported event is likely attributed to the low volume (10), set by the user. The operative manual provides a warning to remind the user of the risk of setting alarm volume to a low level. There was no device malfunction. (b)(4).
Patient Sequence No: 1, Text Type: N, H10


[103363527] The customer reported they did not "hear" an alarm at the benevision central station. (note: the report does not allege a missed alarm. ) customer report that the patient being monitored by the central station expired.
Patient Sequence No: 1, Text Type: D, B5


MAUDE Entry Details

Report Number3009156722-2018-00002
MDR Report Key7366783
Report SourceCOMPANY REPRESENTATIVE,HEALTH
Date Received2018-03-23
Date of Report2018-02-22
Date of Event2018-02-21
Date Facility Aware2018-02-22
Report Date2018-03-22
Date Reported to Mfgr2018-03-22
Date Mfgr Received2018-02-22
Date Added to Maude2018-03-23
Event Key0
Report Source CodeManufacturer report
Manufacturer LinkY
Number of Patients in Event0
Adverse Event Flag3
Product Problem Flag3
Reprocessed and Reused Flag3
Health Professional3
Initial Report to FDA3
Report to FDA3
Event Location3
Manufacturer ContactMS. SERENA CHEN
Manufacturer Street2# BUILDING, PLANT A SHIGUANG SHANGCUN COMMUNITY, GONGMING,
Manufacturer CitySHENZHEN, 518056
Manufacturer CountryCH
Manufacturer Postal518056
Single Use3
Previous Use Code3
Event Type3
Type of Report3

Device Details

Brand NameBENEVISION CENTRAL MONITORING SYSTEM
Generic NameBENEVISION
Product CodeMSX
Date Received2018-03-23
Model NumberBENEVISION CENTRAL MONITORING SYSTEM
Catalog Number115-034413-00
OperatorHEALTH PROFESSIONAL
Device AvailabilityY
Device Eval'ed by MfgrY
Device Sequence No1
Device Event Key0
ManufacturerSHENZHEN MINDRAY BIO-MEDICAL ELECTRONICS CO., LTD
Manufacturer Address2# BUILDING, PLANT A SHIGUANG SHANGCUN COMMUNITY, GONGMING, SHENZHEN, 518056 CH 518056


Patients

Patient NumberTreatmentOutcomeDate
101. Death 2018-03-23

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