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Patient 1
THE COMPLAINT SAMPLE WAS NOT RETURNED TO THE MANUFACTURER FOR INVESTIGATION/REVIEW. HOWEVER, A PICTURE OF THE BAG WAS FORWARDED BY THE USER FACILITY.THE BAG LOT NUMBER, LOT 150297, WAS VISIBLE FROM THE PICTURE. THE PICTURE INDICATED A BAG WITH AN OPEN INLET TUBE AND THERE WAS NO VISIBLE EVIDENCE OF A USER APPLIED SEAL ON THE INLET TUBE. THE STANDARD METHOD OF USE FOR THE CF-250 IS FOR THE USER TO FILL THE BAG, APPLY A SEAL ON THE INLET TUBE, AND DISCARD THE REMAINING UN-NEEDED TUBING. THE BAG IS THEN FROZEN. THERE ARE ONE OF TWO POTENTIAL SCENARIOS: - THE USER'S TUBE SEAL FAILED. - THE TUBE BROKE BELOW THE USER APPLIED SEAL AFTER THE BAG WAS FROZEN. THE REPORTED LEAK DID NOT OCCUR DURING FILLING OF THE BAG OR DURING THE FREEZING PROCESS, WHICH SUGGESTS THE INLET TUBE BREAK LIKELY OCCURRED AFTER THE BAG WAS FROZEN. THERE WAS NO ADDITIONAL INFORMATION TO SUGGEST AN EXACT ROOT CAUSE FOR THIS REPORT. THERE ARE SEVERAL POTENTIAL ISSUES WHICH COULD CONTRIBUTE TO A FAILURE MODE OF THIS NATURE. - RESIDUAL MOISTURE ON THE OUTSIDE OF THE BAG WHEN IT WAS PLACED INSIDE THE CASSETTE. RESIDUAL MOISTURE COULD CAUSE THE INLET TUBE TO FREEZE/ADHERE TO THE CASSETTE DURING THE FREEZING PROCESS. A CONDITION OF THIS TYPE COULD CAUSE TUBE DAMAGE UPON REMOVAL OF A FROZEN BAG FROM THE CASSETTE. - HANDLING OF THE BAG IN THE FROZEN STATE. THE FILM AND INLET TUBE OF A FROZEN BAG IS FRAGILE - INADVERTENT MANIPULATION OR IMPACT ON THE BAG COULD CAUSE THE INLET TUBE TO FRACTURE. PRECAUTIONS TO HELP PREVENT ISSUES INDICATED ABOVE ARE ADDRESSED IN THE PRODUCT IFU'S.