ECAREMANAGER SYSTEM 865325

MAUDE Adverse Event Report

MAUDE data represents reports of adverse events involving medical devices. This maude entry was filed from a health professional report with the FDA on 2018-05-15 for ECAREMANAGER SYSTEM 865325 manufactured by Visicu, Inc - Dup.

Event Text Entries

[108241335]
Patient Sequence No: 1, Text Type: N, H10


[108241336] The preliminary investigation into the events of (b)(6) 2018, by philips, revealed the following information. At 1:42 am? Vital signs message data stopped for the patient. At 1:45 am? Bp values received for the final time. At 1:51 am? Vitals stopped notification was sent to all running workstations. This notification was not dismissed and remained on screen for an hour before being auto-dismissed by the system. At 3:27 am? Heart rate data received. At 3:47 am? Patient was discharged from the eicu system due to their passing. During the time between measurement, messages were received but contained no values to post. This patient was a low acuity patient and was on an infrequent rounding schedule by the eicu staff. When the eicu nurse did round on the patient, using the in room audio/visual equipment, the nurse noticed that the patient was unresponsive and that patient monitoring leads were off the patient and could be seen lying on the bed. The nurse then contacted the bedside staff and relayed their findings. Philips preliminary investigation concludes that the eicu system performed as designed. This device is not used in the treatment or diagnosis of patients, according to the device's intended use. Contrary to the customer report, the vitals stopped notification was sent. In addition, the proof of performance is shown by the continued receipt of messages containing no data values, and the receipt of vital data at 3:27 am. At the current time the customer is performing an internal investigation into this incident. The results of this investigation will be transmitted to philips once they are available. Following this philips will send updates or further submissions.
Patient Sequence No: 1, Text Type: D, B5


[111545964] Following submission of the initial emdr we, philips, have endeavored to obtain information regarding the internal investigation by (b)(6) medical center. To that end we have send requests for more information on may 17, 2018 and june 1, 2018. In responses dated may 18, 2018 and june 1, 2018 we were informed that there were no updates at that time. We will continue to monitor for a further response and will update as information becomes available.
Patient Sequence No: 1, Text Type: N, H10


[113520263] Following submission of the initial follow up, we, philips, sent a third request to obtain information regarding the internal investigation by (b)(6) medical center on june 28, 2018. In a response also dated june, 28, 2018 we were informed that there were no updates at that time. At this time we consider the matter closed.
Patient Sequence No: 1, Text Type: N, H10


MAUDE Entry Details

Report Number1125873-2018-00001
MDR Report Key7513903
Report SourceHEALTH PROFESSIONAL
Date Received2018-05-15
Date of Report2018-04-16
Date of Event2018-04-13
Date Mfgr Received2018-04-13
Date Added to Maude2018-05-15
Event Key0
Report Source CodeManufacturer report
Manufacturer LinkY
Number of Patients in Event0
Adverse Event Flag3
Product Problem Flag3
Reprocessed and Reused Flag3
Health Professional3
Initial Report to FDA3
Report to FDA3
Event Location3
Manufacturer ContactMR. JUSTIN MINOR
Manufacturer Street217 E REDWOOD ST STE 1900
Manufacturer CityBALTIMORE MD 21202
Manufacturer CountryUS
Manufacturer Postal21202
Manufacturer G1VISICU, INC.
Manufacturer Street217 E REDWOOD ST STE 1900
Manufacturer CityBALTIMORE MD 21202
Manufacturer CountryUS
Manufacturer Postal Code21202
Single Use3
Previous Use Code3
Event Type3
Type of Report3

Device Details

Brand NameECAREMANAGER SYSTEM
Generic NameECAREMANAGER
Product CodeMSX
Date Received2018-05-15
Model Number865325
Catalog Number865325
Lot NumberN/A
OperatorHEALTH PROFESSIONAL
Device AvailabilityN
Device AgeDA
Device Eval'ed by MfgrR
Device Sequence No1
Device Event Key0
ManufacturerVISICU, INC - DUP
Manufacturer Address217 E REDWOOD ST STE 1900 BALTIMORE MD 21202 US 21202


Patients

Patient NumberTreatmentOutcomeDate
10 2018-05-15

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