NEXTGEN/NEXLYNK NEXTGEN 4.1.0

MAUDE Adverse Event Report

MAUDE data represents reports of adverse events involving medical devices. This maude entry was filed from a other report with the FDA on 2018-05-16 for NEXTGEN/NEXLYNK NEXTGEN 4.1.0 manufactured by Haemonetics Corporation Software Solutions.

Event Text Entries

[108492281] Haemonetics identified a potential safety risk through internal testing on the nextgen software version 4. 1. 0. It was identified that the nextlynk user management api did not properly manage usernames containing periods. The system could allow a user of the user-management api to unintentionally give security privileges to a different user than intended. This could give the wrong user system privileges to perform actions for which the user is not trained or authorized by sop. A hazardous situation may arise if unauthorized users gain access to the system and cause it to provide unreliable information which could lead to unsuitable donations or unsuitable product release. There have been no observations of this occurrence happening within the nextgen customer production systems, this issue has only been discovered through internal development testing. Haemonetics will directly address this issue with the next version of nextgen software, version 4. 2. 0 is planned to be released by july 2018.
Patient Sequence No: 1, Text Type: N, H10


[108492282] Haemonetics discovered through internal testing that the nextlynk user management api did not properly manage usernames containing periods (dots). Haemonetics reviewed the details of this incident on (b)(6) 2018 and determined this to be a possible safety risk. The defect could allow an api user to update the security role(s) for a different user than they intended. This could give the wrong user system privileges to perform actions for which the user is not trained or authorized by sop. Security roles and privileges is a design control for a hazard in the hazard analysis, therefore such a defect is being considered a safety risk.
Patient Sequence No: 1, Text Type: D, B5


MAUDE Entry Details

Report Number2951268-2018-00004
MDR Report Key7520017
Report SourceOTHER
Date Received2018-05-16
Date of Report2018-05-16
Date of Event2018-05-02
Date Mfgr Received2018-05-02
Date Added to Maude2018-05-16
Event Key0
Report Source CodeManufacturer report
Manufacturer LinkY
Number of Patients in Event0
Adverse Event Flag3
Product Problem Flag3
Reprocessed and Reused Flag3
Health Professional3
Initial Report to FDA3
Report to FDA3
Event Location3
Manufacturer ContactMR DAVID RAMSAY
Manufacturer Street400 WOOD ROAD
Manufacturer CityBRAINTREE MA 02184
Manufacturer CountryUS
Manufacturer Postal02184
Manufacturer Phone7813487327
Manufacturer G1HAEMONETICS CORPORATION SOFTWARE SOLUTIONS
Manufacturer Street4925 ROBERT J. MATTHEWS PARKWA SUITE 100
Manufacturer CityEL DORADO HILLS CA 95762
Manufacturer CountryUS
Manufacturer Postal Code95762
Single Use3
Remedial ActionMA
Previous Use Code3
Event Type3
Type of Report3

Device Details

Brand NameNEXTGEN/NEXLYNK
Generic NameBLOOD ESTABLISHMENT COMPUTER SOFTWARE AND ACCESSORIES
Product CodeMMH
Date Received2018-05-16
Model NumberNEXTGEN 4.1.0
OperatorHEALTH PROFESSIONAL
Device AvailabilityN
Device Eval'ed by MfgrY
Device Sequence No1
Device Event Key0
ManufacturerHAEMONETICS CORPORATION SOFTWARE SOLUTIONS
Manufacturer Address4925 ROBERT J. MATTHEWS PARKWA SUITE 100 EL DORADO HILLS CA 95762 US 95762


Patients

Patient NumberTreatmentOutcomeDate
10 2018-05-16

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