MAUDE data represents reports of adverse events involving medical devices. This maude entry was filed from a consumer report with the FDA on 2018-06-18 for ACCU-CHEK ? CONNECT APP manufactured by Roche Diabetes Care, Inc..
[111348919]
It was unknown if the initial reporter sent a report to the fda.
Patient Sequence No: 1, Text Type: N, H10
[111348920]
Caller alleges the connect app is not giving him the recommendation for his blood glucose correction and also his carbs. Caller reported the bolus adviser does not break down his bolus information into what he should take for his insulin reading and what he should take for his meal. Caller is not using the latest version of the app. Caller is also using a version of the (b)(4) which is not supported by the connect app. No adverse event reported. Back up file has been requested for evaluation and received.
Patient Sequence No: 1, Text Type: D, B5
| Report Number | 3011393376-2018-02577 |
| MDR Report Key | 7610137 |
| Report Source | CONSUMER |
| Date Received | 2018-06-18 |
| Date of Report | 2018-08-20 |
| Date of Event | 2018-06-04 |
| Date Mfgr Received | 2018-08-03 |
| Date Added to Maude | 2018-06-18 |
| Event Key | 0 |
| Report Source Code | Manufacturer report |
| Manufacturer Link | Y |
| Number of Patients in Event | 0 |
| Adverse Event Flag | 3 |
| Product Problem Flag | 3 |
| Reprocessed and Reused Flag | 3 |
| Reporter Occupation | PATIENT |
| Health Professional | 3 |
| Initial Report to FDA | 3 |
| Report to FDA | 3 |
| Event Location | 3 |
| Manufacturer Contact | NA GREG SMITH |
| Manufacturer Street | 9115 HAGUE ROAD NA |
| Manufacturer City | INDIANAPOLIS IN 462500457 |
| Manufacturer Country | US |
| Manufacturer Postal | 462500457 |
| Manufacturer Phone | 3175212484 |
| Manufacturer G1 | ROCHE DIABETES CARE, INC. |
| Manufacturer Street | 9115 HAGUE ROAD NA |
| Manufacturer City | INDIANAPOLIS IN 462501025 |
| Manufacturer Country | US |
| Manufacturer Postal Code | 462501025 |
| Single Use | 3 |
| Previous Use Code | 3 |
| Removal Correction Number | NA |
| Event Type | 3 |
| Type of Report | 3 |
| Brand Name | ACCU-CHEK ? CONNECT APP |
| Generic Name | DIABETES MANAGEMENT SOFTWARE |
| Product Code | NDC |
| Date Received | 2018-06-18 |
| Lot Number | 2.1.3.3 |
| ID Number | NA |
| Operator | LAY USER/PATIENT |
| Device Availability | N |
| Device Age | DA |
| Device Eval'ed by Mfgr | R |
| Device Sequence No | 1 |
| Device Event Key | 0 |
| Manufacturer | ROCHE DIABETES CARE, INC. |
| Manufacturer Address | 9115 HAGUE ROAD NA INDIANAPOLIS IN 462500457 US 462500457 |
| Patient Number | Treatment | Outcome | Date |
|---|---|---|---|
| 1 | 0 | 2018-06-18 |