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Patient 1
THE INVESTIGATION HAS DETERMINED THAT A HIGHER THAN EXPECTED VITROS VALP RESULT WAS OBTAINED WHEN PROCESSING A PATIENT SAMPLE DURING A PATIENT CORRELATION ON A VITROS 5600 SYSTEM. THE MOST LIKELY ASSIGNABLE CAUSE IS CALIBRATION TO CALIBRATION VARIABILITY. THE CUSTOMER PROCESSED A LOT TO LOT PATIENT COMPARISON AND NOTED A SHIFT LOW IN VALP RESULTS GENERATED USING THE NEW VALP REAGENT LOT. THE CUSTOMER RECALIBRATED VITROS VALP LOT 2511-25-5974 AND REPEATED THE PATIENT COMPARISON USING THE SAME VITROS 5600 SYSTEM AND AN ALTERNATE VITROS 5600 SYSTEM IN THE LABORATORY. THE RECALIBRATION OF VITROS VALP LOT 2511-25-5974 RESULTED IN ACCEPTABLE QUALITY CONTROL AND PATIENT CORRELATION RESULTS ON BOTH VITROS 5600 SYSTEMS. THIS WOULD INDICATE THAT, WHILE ACCEPTABLE, THE CALIBRATION PERFORMED ON 12 JANUARY 2018 WAS DIFFERENT ENOUGH FROM THE NEW CALIBRATION TO BE CONSIDERED SUBOPTIMAL. THE INVESTIGATION CONCLUDED THE ASSIGNABLE CAUSE WAS CALIBRATION TO CALIBRATION VARIABILITY. THERE WAS NO INDICATION THAT AN INSTRUMENT ISSUE CONTRIBUTED TO THE EVENT. IN ADDITION, A COMPLAINT REVIEW OF VALP LOT 2511-25-5974 DID NOT INDICATE A REAGENT ISSUE. CONTINUAL TRACKING AND TRENDING OF COMPLAINTS HAS NOT IDENTIFIED ANY SIGNALS THAT WOULD POINT TO A POTENTIAL SYSTEMIC ISSUE WITH VITROS VALP LOT 2511-25-5974. THE MDR IS BEING SUBMITTED AFTER THE 30 DAY REPORTING DATE DUE TO A TECHNICAL ISSUE WITH ORTHO?S MDR REPORTING SYSTEM. ORTHO WAS UNABLE TO ELECTRONICALLY SUBMIT MDRS FROM 5 JULY 2018 ? 19 JULY 2018.