DIMENSION VISTA? K2038 SMN 10464356

MAUDE Adverse Event Report

MAUDE data represents reports of adverse events involving medical devices. This maude entry was filed from a health professional,user faci report with the FDA on 2018-11-08 for DIMENSION VISTA? K2038 SMN 10464356 manufactured by Siemens Healthcare Diagnostics Inc..

Event Text Entries

[128594528] The customer contacted the siemens healthcare diagnostics customer care center (ccc) concerning an absorbance error flagged creatine kinase cki test where a below assay range result was incorrectly reported. The customer did not report issues with any other assays on the instrument. The customer stated that the cki quality control was within laboratory ranges on the date of testing. Siemens headquarters support center (hsc) has reviewed the information provided and instrument data logs and has concluded the investigation. The customer stated that they have not had any issues with any other samples. Hsc review of the data logs showed that the instrument was in good working order during the time of the discrepant cki result and did not show any instrument issues. Hsc reviewed the instrument data for cki and found sample # (b)(6) gave an e141 absorbance error for the cki result. The vista operator's guide instructs the customer that an e141 absorbance error means that the measurement exceeded the photometer's detection limit. The operator's guide also instructs the customer to check the method ifu to determine if the sample can be diluted and, if so, to make the smallest dilution possible to bring the result down into the assay range. The vista cki method can be diluted. The vista cki method has built in auto dilutions of 1:7 and 1:14. According to the information provided by the customer to siemens ccc, the customer stated cki was an add-on test and that the initial cki result was insufficient. The customer then reprocessed the sample for cki separate from the other tests ordered on the sample and received an absorbance error. The customer reprocessed the sample on another vista instrument ((b)(4)) and received an absorbance error. The customer then diluted the same sample from the original vista instrument and processed the diluted sample as id (b)(6) with a 1:7 auto dilution and received a result of 2961 (u/l). The instrument data files did identify the customer runs described. The vista instrument reported all information correctly and at no point did the sample # (b)(6) result a value below assay range. The cause of the discordant cki result is use error. Hsc concluded that the vista instrument and cki reagent is functioning as intended. There is no evidence of a product nonconformance. The device is performing within specifications. No further evaluation is required.
Patient Sequence No: 1, Text Type: N, H10


[128594669] A discordant, below assay range, creatine kinase (cki) result was reported for a patient sample from a dimension vista 1500 system. The result was provided to the physician. The same sample was reprocessed the same day with a dilution and a higher, correct result was obtained. A corrected report was issued. No treatment was provided to the patient on the basis of the reported discordant cki result. There are no known reports of patient intervention or adverse health consequences due to the discordant cki result.
Patient Sequence No: 1, Text Type: D, B5


MAUDE Entry Details

Report Number2517506-2018-00628
MDR Report Key8053079
Report SourceHEALTH PROFESSIONAL,USER FACI
Date Received2018-11-08
Date of Report2018-11-08
Date of Event2018-10-17
Date Mfgr Received2018-10-17
Device Manufacturer Date2018-04-10
Date Added to Maude2018-11-08
Event Key0
Report Source CodeManufacturer report
Manufacturer LinkY
Number of Patients in Event0
Adverse Event Flag3
Product Problem Flag3
Reprocessed and Reused Flag3
Reporter OccupationOTHER HEALTH CARE PROFESSIONAL
Health Professional3
Initial Report to FDA3
Report to FDA3
Event Location3
Manufacturer ContactJAMES MORGERA
Manufacturer Street500 GBC DRIVE PO BOX 6101
Manufacturer CityNEWARK DE 197146101
Manufacturer CountryUS
Manufacturer Postal197146101
Manufacturer Phone3026318356
Manufacturer G1SIEMENS HEALTHCARE DIAGNOSTICS INC.
Manufacturer Street500 GBC DRIVE PO BOX 6101
Manufacturer CityNEWARK DE 197146101
Manufacturer CountryUS
Manufacturer Postal Code197146101
Single Use3
Previous Use Code3
Event Type3
Type of Report3

Device Details

Brand NameDIMENSION VISTA?
Generic NameDIMENSION VISTA? CKI CREATINE KINASE FLEX? REAGENT CARTRIDGE
Product CodeCGS
Date Received2018-11-08
Catalog NumberK2038 SMN 10464356
Lot Number18100BE
Device Expiration Date2019-04-10
OperatorHEALTH PROFESSIONAL
Device AvailabilityN
Device Eval'ed by MfgrN
Device Sequence No1
Device Event Key0
ManufacturerSIEMENS HEALTHCARE DIAGNOSTICS INC.
Manufacturer Address500 GBC DRIVE PO BOX 6101 NEWARK DE 197146101 US 197146101


Patients

Patient NumberTreatmentOutcomeDate
10 2018-11-08

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