ROHO? QUADTRO SELECT? HIGH PROFILE? CUSHION NSSS911C

MAUDE Adverse Event Report

MAUDE data represents reports of adverse events involving medical devices. This maude entry was filed from a consumer report with the FDA on 2018-12-01 for ROHO? QUADTRO SELECT? HIGH PROFILE? CUSHION NSSS911C manufactured by Roho, Inc..

Event Text Entries

[129022390] Roho, inc was notified of an alleged injury by the customer on 11/01/2018. After the initial notification, multiple attempts including phone calls and letters have been made to reach the customer, with no response. An investigation was performed on the device, and was found to be free of manufacturing defects. Per the investigation, post-delivery damage was discovered, which compromised the cushions ability to hold air. During the investigation it was confirmed that he was no longer residing at the care center. The report of an injury allegation has been documented, however we are unable to access medical records to confirm. If additional information is received, a follow-up report will be submitted.
Patient Sequence No: 1, Text Type: N, H10


[129022391] Customer stated that he had surgery on an old sore and the cushion was given to him afterwards. At some point after beginning its use, he claimed that the front left quadrant went flat, but that the rear quadrants of the cushion were unaffected. He continued to sit on the cushion in its compromised state due to not having a replacement. He noticed the alleged injury upon standing and noticing blood on his towel. While expressing uncertainty, he believes this was the cause of his sore to reopen. Due to the alleged injury he sought treatment at a senior treatment care center.
Patient Sequence No: 1, Text Type: D, B5


MAUDE Entry Details

Report Number1419507-2018-00006
MDR Report Key8122250
Report SourceCONSUMER
Date Received2018-12-01
Date of Report2018-11-30
Date of Event2018-10-01
Date Mfgr Received2018-11-01
Device Manufacturer Date2018-03-13
Date Added to Maude2018-12-01
Event Key0
Report Source CodeManufacturer report
Manufacturer LinkY
Number of Patients in Event0
Adverse Event Flag3
Product Problem Flag3
Reprocessed and Reused Flag3
Health Professional3
Initial Report to FDA3
Report to FDA3
Event Location3
Manufacturer ContactMS. ROBIN GERGEN
Manufacturer Street1501 S. 74TH STREET
Manufacturer CityBELLEVILLE IL 62223
Manufacturer CountryUS
Manufacturer Postal62223
Manufacturer Phone8008513449
Manufacturer G1ROHO, INC.
Manufacturer Street1501 S. 74TH STREET
Manufacturer CityBELLEVILLE IL 62223
Manufacturer CountryUS
Manufacturer Postal Code62223
Single Use3
Remedial ActionRL
Previous Use Code3
Event Type3
Type of Report3

Device Details

Brand NameROHO? QUADTRO SELECT? HIGH PROFILE? CUSHION
Generic NameWHEELCHAIR CUSHION
Product CodeKIC
Date Received2018-12-01
Returned To Mfg2018-11-19
Model NumberNSSS911C
OperatorLAY USER/PATIENT
Device AvailabilityR
Device Eval'ed by MfgrY
Device Sequence No1
Device Event Key0
ManufacturerROHO, INC.
Manufacturer Address1501 S. 74TH STREET BELLEVILLE IL 62223 US 62223


Patients

Patient NumberTreatmentOutcomeDate
101. Other 2018-12-01

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