THE CUSTOMER CONTACTED A SIEMENS CUSTOMER CARE CENTER AND REPORTED THAT DISCORDANT, FALSELY LOW FIBRINOGEN RESULTS WERE OBTAINED ON TWO SAMPLES FROM THE SAME PATIENT ON A BCS XP SYSTEM USING THE FIB LOW 570 ASSAY PROTOCOL; ADDITIONALLY, THE CUSTOMER PROVIDED THE IMPRECISE PROTHROMBIN TIME (PT), PT % AND PT INTERNATIONAL NORMALIZED RATIO (INR) RESULTS OBTAINED ON THE SAMPLES. THE CUSTOMER REPORTED THAT THE ISSUE IS OBSERVED ON TWO BCS XP SYSTEMS AT THE LABORATORY, BUT DID NOT PROVIDE THE DATA TO SUPPORT THEIR REPORT. THE FIB570 ASSAY PROTOCOL IS USED AS A BACKUP FOR ICTERIC, HEMOLYZED OR LIPEMIC SAMPLES THAT COULD NOT BE PROCESSED WITH THE FIB ASSAY PROTOCOL. THE FIB LOW ASSAY PROTOCOL IS USED FOR SAMPLES WITH EXPECTED FIBRINOGEN CONCENTRATION BELOW THE NORMAL RANGE THAT CANNOT BE PROCESSED WITH FIB ASSAY PROTOCOL. SIEMENS IS INVESTIGATING THE ISSUE. MDR 9610806-2019-00004 WAS FILED FOR THE DISCORDANT RESULT(S) OBTAINED ON (B)(6) 2018 FOR SAMPLE ID (B)(6) AND MDR 9610806-2019-00005 WAS FILED FOR THE DISCORDANT RESULT(S) OBTAINED ON (B)(6) 2018 FOR SAMPLE ID (B)(6) FROM THE SAME PATIENT.
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Patient 1
A DISCORDANT, FALSELY LOW FIBRINOGEN (FIB) RESULT WAS OBTAINED ON A PATIENT SAMPLE ON A BCS XP SYSTEM, USING THE FIB LOW570 ASSAY PROTOCOL. THE DISCORDANT RESULT WAS NOT REPORTED TO THE PHYSICIAN(S). THE SAMPLE WAS PREVIOUSLY TESTED FOR FIB ON THE SAME SYSTEM USING THE FIB AND FIB570 ASSAY PROTOCOLS, AND COMPARED TO THE DISCORDANT RESULT, HIGHER RESULTS WERE OBTAINED USING THE FIB AND FIB570 ASSAY PROTOCOLS. THE RESULT OBTAINED USING THE FIB570 ASSAY PROTOCOL WAS CONSIDERED TO BE CORRECT AND WAS REPORTED TO THE PHYSICIAN(S). ADDITIONALLY, IMPRECISE PROTHROMBIN TIME (PT), PT %, AND PT INTERNATIONAL NORMALIZED RATIO (INR) RESULTS WERE OBTAINED ON THE SAMPLE USING THE DADE INNOVIN REAGENT AND SAME SYSTEM. THE CORRECT PT %, PT AND PT INR RESULTS FOR THIS PATIENT ARE UNKNOWN AND IT IS UNKNOWN IF ANY OF THE PT %, PT AND PT INR RESULTS WERE REPORTED TO THE PHYSICIAN(S). THERE ARE NO KNOWN REPORTS OF PATIENT INTERVENTION OR ADVERSE HEALTH CONSEQUENCES DUE TO THE DISCORDANT, FALSELY LOW FIBRINOGEN RESULT AND IMPRECISE PT %, PT AND PT INR RESULTS.