SYSMEX CS-2500 BV981798

MAUDE Adverse Event Report

MAUDE data represents reports of adverse events involving medical devices. This maude entry was filed from a company representative,distri report with the FDA on 2019-01-10 for SYSMEX CS-2500 BV981798 manufactured by Sysmex Corporation, I Square.

Event Text Entries

[132780607] The user reported that the initial result had a "low defective sampling" error, which alerted the operator to verify the sample result. The sysmex cs-2500 instructions for use ( ifu) does not contain documentation of this specific error message. Siemens contacted the user for confirmation and objective evidence of the specific error code, however the user did not provide any additional information. The sysmex cs-2500 ifu, chapter 2, principles of operation, section 2. 8. 9. 5 - replenishing rinse water, instructs the user: "use purified water for the rinse water. " the user installed the incorrect reagent for sample processing. Within the sysmex cs-2500 ifu, chapter 1 - introduction, it is stated: " data generated by cs-2500 is not intended to replace professional judgment in the determination of a diagnosis or in monitoring patient therapy. Operate the instrument as instructed. Reliability of test results cannot be guaranteed if there are any deviations from the instructions in this manual. If the instrument fails to function properly as a result of either the user's operation not specified in this manual or the user's utilization of a program not specified by sysmex, the product warranty would not apply".
Patient Sequence No: 1, Text Type: N, H10


[132780608] The user reported saline was erroneously connected to the analyzer instead of rinse water. The user reported that quality control (qc) results were in range when saline was in use and that patient results were reported for prothrombin time (pt) / international normalized ratio (inr). The laboratory installed and primed the rinse water the following day and repeated the affected samples. One discordant pt/inr result for a patient on anticoagulant therapy was found. The initial sample had been reported with falsely elevated pt/inr results. Upon further review of the original result, the laboratory found there had been an indication of a "low defective sampling error". The patient's anticoagulant dosage had been changed based on the incorrect result. Anticoagulant therapy dosage prior to the event and in response to the event was not provided. The repeat analysis of the sample produced pt/inr results that were consistent with the patient's prior history. The patient returned for pt/inr testing four days after the initial collection. Test results obtained on this sample were decreased, compared to the repeat testing of the initial sample. There was no report of patient harm due to the change in anticoagulant therapy.
Patient Sequence No: 1, Text Type: D, B5


MAUDE Entry Details

Report Number1000515253-2019-00001
MDR Report Key8236999
Report SourceCOMPANY REPRESENTATIVE,DISTRI
Date Received2019-01-10
Date of Report2019-01-10
Date of Event2018-11-09
Date Mfgr Received2018-12-11
Device Manufacturer Date2016-11-17
Date Added to Maude2019-01-10
Event Key0
Report Source CodeManufacturer report
Manufacturer LinkY
Number of Patients in Event0
Adverse Event Flag3
Product Problem Flag3
Reprocessed and Reused Flag3
Health Professional3
Initial Report to FDA3
Report to FDA3
Event Location3
Manufacturer ContactMRS. JASNA FRONTZ
Manufacturer Street577 APTAKISIC RD
Manufacturer CityLINCOLNSHIRE IL 60069
Manufacturer CountryUS
Manufacturer Postal60069
Manufacturer Phone2245439753
Manufacturer G1SYSMEX CORPORATION, I SQUARE
Manufacturer Street262-11 MIZUASHI NOGUCHI-CHO
Manufacturer CityKAKOGAWA-CITY, HYOGO 675-0019
Manufacturer CountryJA
Manufacturer Postal Code675-0019
Single Use3
Previous Use Code3
Event Type3
Type of Report3

Device Details

Brand NameSYSMEX CS-2500
Generic NameAUTOMATED BLOOD COAGULATION ANALYZER
Product CodeJPA
Date Received2019-01-10
Model NumberCS-2500
Catalog NumberBV981798
OperatorHEALTH PROFESSIONAL
Device AvailabilityY
Device Eval'ed by MfgrN
Device Sequence No1
Device Event Key0
ManufacturerSYSMEX CORPORATION, I SQUARE
Manufacturer Address262-11 MIZUASHI NOGUCHI-CHO KAKOGAWA-CITY, HYOGO 675-0019 JA 675-0019


Patients

Patient NumberTreatmentOutcomeDate
101. Other 2019-01-10

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