D
Patient 1
FAILURE OF DATA RECORDING CORRELATED WITH MANUAL SENSOR READS. AT 04:10 HOURS A MANUAL SENSOR READ WAS PERFORMED ON (B)(6) 2019. CORRELATED WITH THIS MANUAL SENSOR READ, THE SENSOR FAILED TO MAKE ITS GLUCOSE MEASUREMENTS AT 15 MINS INTERVALS LEAVING A DATA GAP FOR THE NEXT 3 HOURS AND 6 MINS. THIS IS A RELIABILITY PROBLEM WITH THE SENSOR AND CREATES ISSUES OF CONFIDENCE IN THIS DEVICE. MULTIPLE DATA GAP PROBLEMS OCCUR DURING THE 14 DAY USE CYCLE FOR A SENSOR. OTHER REPORTS FOR PREVIOUS SENSOR FAILURES HAVE BEEN FILED. BASED ON THE INFO I HAVE GIVEN IN THIS REPORT, AND MY 12 PREVIOUS REPORTS I HAVE DETERMINED THAT THIS DEVICE IS UNRELIABLE AND I HAVE CEASED USING IT. I HAVE HAD LENGTHY TELEPHONE CONVERSATIONS WITH ABBOTT PERSONNEL. THEY FINALLY SAID THE ISSUE WOULD BE ESCALATED TO THE NEXT LEVEL AND THAT I WOULD BE CONTACTED BY A PERSON AT THAT LEVEL WITHIN ONE OR TWO DAYS FROM (B)(6) 2019 WHEN THAT CONVERSATION TOOK PLACE. I HAVE NOT BEEN CONTACTED BY ANYONE AND BELIEVE ABBOTT IS IGNORING ME AND HOPING I WILL GIVE UP AND GO AWAY. I HAVE INFORMED MY PHYSICIAN ABOUT THE RELIABILITY OF THIS DEVICE AND THAT I HAVE STOPPED USING IT AND RESUMED WITH FINGER STICKS.