MAUDE MDR 8380465

MDR report key
8380465
Report number
2916837-2019-00103
Event key
0
Event type
3
Date of event
2019-01-25
Date received
2019-02-28
Adverse event
3
Product problem
3
Patients in event
0
Reporter occupation
100
Health professional
3
Initial report to FDA
3
Event location
3

Manufacturer Contact#

Contact
BDX BRETT WILKO
Address
9450 SOUTH STATE STREET SANDY UT 84070 US
Phone
801-801-8015
Report source
M
Manufacturer link flag
Y

Devices#

Seq, Brand, Generic table
SeqBrandGenericManufacturerProduct codeModelCatalogLotPMA510(k)ImplantEvaluatedAvailability
1FACSCANTO? 10 COLOR CONFIGURATIONFLOW CYTOMETERBECTON, DICKINSON AND COMPANY, BD BIOSCIENCESOYE657338R N

Patients#

Sequence, Received, Treatment table
SequenceReceivedTreatmentOutcome
12019-02-2801. O

Event Narratives#

N

Patient 1

A DEVICE EVALUATION IS ANTICIPATED, BUT HAS NOT YET BEGUN. UPON COMPLETION OF THE INVESTIGATION, A SUPPLEMENTAL REPORT WILL BE FILED.

D

Patient 1

THIS REPORT REPRESENTS PATIENT 1 OF 4: IT WAS REPORTED THAT WHILE PERFORMING TESTS WITH A FACSCANTO? 10 COLOR CONFIGURATION, PATIENT DATA WAS EXPORTED FROM THE INSTRUMENT AS A .CSV FILE (COMMA SEPARATED VARIABLES FILE) IN AN UNUSUAL FORMAT. REPORTEDLY, THE EXPORTED FILE DID NOT PROPERLY SEPARATE INDIVIDUAL DATA ENTRIES WITH COMMAS INTO SEPARATE COLUMNS OF THE FILE AND ALL DATA POINTS WERE PLACED IN THE SAME COLUMN. THE LAB TECHNICIAN CONVERTED THE ORIGINAL FILE INTO A TAB DELIMITED .TXT FILE (TEXT FILE) USING THE THIRD PARTY APPLICATION (B)(4). THE NEW FILE WAS SENT TO THE FOURTH PARTY (B)(4) WHERE ERRONEOUSLY CALCULATED RESULTS WERE ASSIGNED TO FOUR SEPARATE PATIENTS. THIS RESULTED IN PATIENTS BEING ASSIGNED RESULTS FOR THE FOLLOWING TESTS THAT WERE INCONSISTENT WITH RESULTS FROM THE FACSCANTO? 10 COLOR CONFIGURATION INSTRUMENT GENERATED REPORTS: CD3+ % (PERCENTAGE); CD3+CD4+ % (PERCENTAGE); CD3+CD4+ ABS (ABSOLUTE VALUE); CD3+CD8+ % (PERCENTAGE); CD4+CD8+ RATIO; CD16/56+ % (PERCENTAGE); CD3-CD19+ % (PERCENTAGE). GENERALIZED RESULTS WERE PROVIDED HIGHLIGHTING SIGNIFICANT DIFFERENCES BETWEEN THE RESULTS REPORTED BY THE FACSCANTO? 10 COLOR CONFIGURATION AND THE RESULTS THAT WERE ASSIGNED TO PATIENTS THROUGH THE HOSPITAL?S WORKFLOW AS WELL AS A .CSV FILE CONTAINING MIS-FORMATTED DATA. NO SPECIFIC INFORMATION WAS PROVIDED REGARDING WHICH PATIENTS RECEIVED WHICH TEST RESULTS AND WHAT IMPACT THIS HAD ON THEIR COURSE OF TREATMENT. ON FOLLOW UP, IT WAS NOT POSSIBLE TO OBTAIN INFORMATION LINKING SPECIFIC PATIENT IDENTIFIERS TO SPECIFIC TEST RESULTS. THERE WAS NO INDICATION THAT ERRONEOUS RESULTS LED TO A MISDIAGNOSIS OR A DETERIORATION OF THE PATIENTS? CONDITION.