VENTANA ULTRA

MAUDE Adverse Event Report

MAUDE data represents reports of adverse events involving medical devices. This maude entry was filed with the FDA on 2019-03-27 for VENTANA ULTRA manufactured by Ventana Medical Systems, Inc. / Roche Diagnostics Operations Inc..

Event Text Entries

[140607777] Ventana medical - ultra hc automated staining platform - tissue sides are staining inconsistently, in a manner that makes the error difficult to recognize and could seriously affect patient results, if it hasn't already. I work in a large reference lab, and about 4 months ago we happened to notice a case where the patient sample was initially strongly positive but, through a communication error, was retested and showed negative staining. Controls worked appropriately but weren't on the same slide as the patient sample initially or when first repeated. Subsequent repeats with the control on the same slide also showed negative staining. At the time we attributed it to the dispenser problems ventana was having, but more tests popped up with inconsistent or a complete lack of staining. This was mostly limited to certain clients who used slides from the same few manufacturers, and only for tests run on the ventana platform. We quickly informed ventana, implemented same slide controls for tests that are rarely positive and unlikely to have internal positive controls. We also started repeating cases where the patient tissue was completely negative to confirm the results. Once this system was in place we saw the staining variability more often, but i don't have exact numbers. Other staining variations include negative control and positive patient, variable staining on both, or staining in control with no staining at all in patient (clear tissue which isn't visible even under microscope). Ventana focused on certain slide brands as the sole cause of the staining variability, but over time i have seen issues with most slide types including the ones we use in-house. Some slide brands have significantly more staining issues than others, but only when stained on the ultra. We haven't observed the same problem on other staining platforms (dako, bond), regardless of slide type. Issue seen with antibodies from all manufacturers, with ultraview and optiview detection kits, and all of our 15 ultra stainers. Supposedly the issue was isolated to our lab, and i felt confident we had put steps in place to catch staining discrepancies. Recently i became aware the problem was more widespread through an online histology group. I was actually shocked to hear how many people across the country had the same issue and were also told slides were to blame. Once i heard we weren't the only ones. I had to report it. We've taken steps that i don't know other labs will have the time or resources to implement, if they even realize the problem. The potential for this to negatively impact thousands of patients can't be ignored.
Patient Sequence No: 1, Text Type: D, B5


MAUDE Entry Details

Report NumberMW5085279
MDR Report Key8460156
Date Received2019-03-27
Date of Report2019-03-25
Date Added to Maude2019-03-28
Event Key0
Report Source CodeVoluntary report
Manufacturer LinkN
Number of Patients in Event0
Adverse Event Flag0
Product Problem Flag3
Reprocessed and Reused Flag3
Reporter OccupationOTHER HEALTH CARE PROFESSIONAL
Health Professional3
Initial Report to FDA3
Report to FDA3
Event Location3
Single Use3
Previous Use Code3
Event Type3
Type of Report0

Device Sequence Number: 0

Brand NameVENTANA ULTRA
Generic NameSLIDE, STAINER, AUTOMATED
Product CodeKPA
Date Received2019-03-27
OperatorHEALTH PROFESSIONAL
Device Availability*
Device Eval'ed by MfgrI
Device Sequence No0
Device Event Key0
ManufacturerVENTANA MEDICAL SYSTEMS, INC. / ROCHE DIAGNOSTICS OPERATIONS INC.

Device Sequence Number: 1

Brand NameVENTANA ULTRA
Generic NameSLIDE, STAINER, AUTOMATED
Product CodeKPA
Date Received2019-03-27
OperatorHEALTH PROFESSIONAL
Device Availability*
Device Eval'ed by MfgrI
Device Sequence No1
Device Event Key0
ManufacturerVENTANA MEDICAL SYSTEM, INC. / ROCHE DIAGNOSTICS OPERATIONS INC.


Patients

Patient NumberTreatmentOutcomeDate
10 2019-03-27

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