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Patient 1
THE HIGH RESULTS WERE REPORTED ON APRIL 16TH AND APRIL 25TH. THE QUALITY CONTROL AND CALIBRATIONS WERE CHECKED AND WERE ACCEPTABLE. ALL THE RESULTS WERE FROM THE SAME REAGENT PACK. ALL THE REPEATED SAMPLES WERE USING THE SAME TUBE. A FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO THE CUSTOMER SITE. AWAITING THE DETAILS OF THE FSE REPORT TO BE PROVIDED. SIEMENS HEALTHCARE DIAGNOSTICS IS AWAITING FURTHER INFORMATION. THE INTERPRETATION OF RESULTS OF THE INSTRUCTIONS FOR USE STATES: "RESULTS OF THIS ASSAY SHOULD ALWAYS BE INTERPRETED IN CONJUNCTION WITH THE PATIENT'S MEDICAL HISTORY, CLINICAL PRESENTATION, AND OTHER FINDINGS". THE LIMITATIONS SECTION OF THE INSTRUCTIONS FOR USE STATES: "INTERPRETATION OF INTACT PTH VALUES SHOULD ALWAYS TAKE INTO ACCOUNT SERUM CALCIUM RESULTS AND THE INTERRELATIONSHIP BETWEEN THESE 2 ELEMENTS IN VARIOUS DISORDERS INVOLVING PTH AND CALCIUM. IT IS RECOMMENDED THAT THE INTACT PTH RESULTS SHOULD ALWAYS BE INTERPRETED WITH CAUTION AND WITH CONSIDERATION OF THE OVERALL CLINICAL MANIFESTATIONS EVEN WHEN USED IN CONJUNCTION WITH CALCIUM VALUES..". MDR 1219913-2019-00094 WAS FILED FOR THE SAME EVENT.