ROHO? MOSAIC? CUSHION MOS1818CA

MAUDE Adverse Event Report

MAUDE data represents reports of adverse events involving medical devices. This maude entry was filed from a consumer report with the FDA on 2019-05-31 for ROHO? MOSAIC? CUSHION MOS1818CA manufactured by Roho, Inc..

Event Text Entries

[146789401] Due to the customer's initial contact having litigious undertones, complaint information was transferred to legal counsel. The device serial number and manufacturing dates are unknown- therefore manufacturing records for the product are unable to be reviewed. The device has not been returned, so an investigation cannot be performed on the device itself. Legal counsel contacted the end user via telephone and was informed by the customer that their sales contact stated the mosaic cushion would be appropriate for a recliner. Legal counsel questioned whether the representative was aware that the recliner being used was for a power lift recliner that would assist the end user with standing. The end user expressed uncertainty about this. The end user recapped the event details to legal counsel and stated that at the time of the alleged injury the recliner was being used to stand upright. The mosaic cushion stayed in place on the power lift recliners surface, but the end user slid off the cushion. The end user feels that the cushion should have kept their body in position against the elevation. Legal counsel explained to the end user that the operation manual states the cushion is meant for a wheelchair and explicitly warns against using it on top of or with other products. This incident is categorized as a device use error seeing as how the end user utilized the device outside of its intended use. An adverse event report will be submitted due to the serious injury allegation, but based on the information initially obtained, the complaint does not meet the requirements set for a reportable complaint in the market the device was sold. At this time, no additional contact will be made with the end user-except through legal counsel, if applicable. Should additional information be received, a follow-up report will be submitted.
Patient Sequence No: 1, Text Type: N, H10


[146789402] Per the end user, they were trying to get out of their power lift chair recliner. They slipped abruptly, fell to the ground, and their left leg twisted under them resulting in broken tibia and fibula bones. The end user was admitted to the hospital and a surgical operation was performed. The injury occurred the first morning the end user used their cushion. The end user reports following the guide manual step by step and believes there is no warning in the guide about using a power lift chair recliner informing that it would be unsafe. The end user states that due to their age, this will prevent them from walking again, and seeking legal counsel is a possibility.
Patient Sequence No: 1, Text Type: D, B5


MAUDE Entry Details

Report Number1419507-2019-00002
MDR Report Key8659553
Report SourceCONSUMER
Date Received2019-05-31
Date of Report2019-05-30
Date of Event2019-03-13
Date Mfgr Received2019-05-02
Date Added to Maude2019-05-31
Event Key0
Report Source CodeManufacturer report
Manufacturer LinkY
Number of Patients in Event0
Adverse Event Flag3
Product Problem Flag3
Reprocessed and Reused Flag3
Health Professional3
Initial Report to FDA3
Report to FDA3
Event Location3
Manufacturer ContactMRS. ROBIN GERGEN
Manufacturer Street1501 S. 74TH STREET
Manufacturer CityBELLEVILLE IL 62223
Manufacturer CountryUS
Manufacturer Postal62223
Manufacturer Phone8008513449
Manufacturer G1ROHO, INC.
Manufacturer Street1501 S. 74TH STREET
Manufacturer CityBELLEVILLE IL 62223
Manufacturer CountryUS
Manufacturer Postal Code62223
Single Use3
Remedial ActionOT
Previous Use Code3
Event Type3
Type of Report3

Device Details

Brand NameROHO? MOSAIC? CUSHION
Generic NameWHEELCHAIR CUSHION
Product CodeKIC
Date Received2019-05-31
Model NumberMOS1818CA
OperatorLAY USER/PATIENT
Device AvailabilityN
Device Eval'ed by MfgrR
Device Sequence No1
Device Event Key0
ManufacturerROHO, INC.
Manufacturer Address1501 S. 74TH STREET BELLEVILLE IL 62223 US 62223


Patients

Patient NumberTreatmentOutcomeDate
101. Hospitalization; 2. Other 2019-05-31

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