ROHO? HIGH PROFILE? SINGLE COMPARTMENT CUSHION 1R1011C

MAUDE Adverse Event Report

MAUDE data represents reports of adverse events involving medical devices. This maude entry was filed from a consumer report with the FDA on 2019-08-30 for ROHO? HIGH PROFILE? SINGLE COMPARTMENT CUSHION 1R1011C manufactured by Roho, Inc..

Event Text Entries

[156136323] Roho, inc was notified of an alleged injury on (b)(6) 2019 and an investigation was initiated. Since the initial notification, several attempts have been made to contact the customer including; a mailed letter and nine phone calls. No responses were received following any attempt, and an email address was not provided by the customer. The report of an injury allegation has been documented; however, we are unable to access medical records or reach the customer for confirmation. At initial contact, the end user stated that a piece of their inflation valve was lodged inside of their inflation pump. Due to this, the end user mentioned that they were unable to inflate their cushion for 5 days, during which, their care representative was not available. Upon the care representative's return, it was alleged that the end user's skin was beginning to breakdown due to them using a deflated cushion for the previous 5 days. A request was made by the manufacturer that the cushion along with the pump be returned, due to the inflation valve being designed too large to fit completely into the inflation pump. The customer was sent a replacement cushion, but at this time, the original cushion and pump have not been returned. If additional information is received, a follow-up report will be submitted.
Patient Sequence No: 1, Text Type: N, H10


[156136324] Per end user and their care representative- the end user has been on a flat cushion for 5 days and "his bottom is starting to breakdown".
Patient Sequence No: 1, Text Type: D, B5


MAUDE Entry Details

Report Number1419507-2019-00004
MDR Report Key8950803
Report SourceCONSUMER
Date Received2019-08-30
Date of Report2019-08-29
Date of Event2019-08-01
Date Mfgr Received2019-08-01
Device Manufacturer Date2018-12-12
Date Added to Maude2019-08-30
Event Key0
Report Source CodeManufacturer report
Manufacturer LinkY
Number of Patients in Event0
Adverse Event Flag3
Product Problem Flag3
Reprocessed and Reused Flag3
Health Professional3
Initial Report to FDA3
Report to FDA3
Event Location3
Manufacturer ContactMRS. ROBIN GERGEN
Manufacturer Street1501 S. 74TH STREET
Manufacturer CityBELLEVILLE IL 62223
Manufacturer CountryUS
Manufacturer Postal62223
Manufacturer Phone8008513449
Manufacturer G1ROHO, INC.
Manufacturer Street1501 S. 74TH STREET
Manufacturer CityBELLEVILLE IL 62223
Manufacturer CountryUS
Manufacturer Postal Code62223
Single Use3
Remedial ActionRL
Previous Use Code3
Event Type3
Type of Report3

Device Details

Brand NameROHO? HIGH PROFILE? SINGLE COMPARTMENT CUSHION
Generic NameWHEELCHAIR CUSHION
Product CodeKIC
Date Received2019-08-30
Model Number1R1011C
OperatorLAY USER/PATIENT
Device AvailabilityN
Device Eval'ed by MfgrR
Device Sequence No1
Device Event Key0
ManufacturerROHO, INC.
Manufacturer Address1501 S. 74TH STREET BELLEVILLE IL 62223 US 62223


Patients

Patient NumberTreatmentOutcomeDate
101. Other 2019-08-30

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