IT WAS REPORTED THAT THE SOLERO GENERATOR (SN (B)(4)) INVOLVED IN THE INCIDENT IS AVAILABLE TO BE RETURNED TO THE MANUFACTURER FOR EVALUATION. TO DATE, THE GENERATOR HAS YET TO BE RETURNED. THE RESULTS OF THE UNIT EVALUATION WILL BE SENT VIA A FOLLOW UP MEDWATCH. (B)(4).
D
Patient 1
AS REPORTED: SOLERO DISPLAYED ERROR CODE 209 WHEN THE PROBE WAS ATTACHED TO THE SOLERO. THEY POWERED THE UNIT DOWN PROBABLY 5 OR 6 TIMES, WAITED SEVERAL MINUTES EACH TIME AND POWERED IT BACK ON WITH THE SAME ERROR IMMEDIATELY DISPLAYING. THE PROCEDURE WAS NOT COMPLETED. AS THE PATIENT HAD BEEN UNNECESSARILY SEDATED (TREATMENT NOT PROVIDED), THIS EVENT MEETS THE CRITERIA OF REPORTABLE EVENT DUE TO PATIENT SAFETY RISK. IT WAS REPORTED THAT THE PATIENT SUFFERED NO ADVERSE EFFECTS DUE TO THE EVENT. AS A PRECAUTION, THE CUSTOMER HAS REQUESTED THE FACILITY'S UNIT BE EVALUATED BY THE MANUFACTURER. THE UNIT HAS YET TO BE RETURNED TO THE MANUFACTURER FOR EVALUATION.