FRAXEL RE:STORE LASER SYSTEM SYS-SR1500-US

MAUDE Adverse Event Report

MAUDE data represents reports of adverse events involving medical devices. This maude entry was filed from a consumer,health professional report with the FDA on 2019-12-04 for FRAXEL RE:STORE LASER SYSTEM SYS-SR1500-US manufactured by Solta Medical.

Event Text Entries

[185889142] A review of the device history records is in progress. The device has been requested but not yet returned for evaluation. Additional information has been requested but not yet received. Based on all available information, no causal factors can be determined and no conclusion can be drawn.
Patient Sequence No: 1, Text Type: N, H10


[185889143] A patient reported that they experienced burns and hyper-pigmentation following a fraxel laser treatment on their face. The patient also reported nerve damage to an unspecified location on their face. The patient indicated that the person performing the treatment rolled the fraxel over the same area back and forth many times. The patient stated the symptoms began showing within a week of the treatment, and that they used burcamine gel to treat the burned area. Additional medical information has been requested but not yet received.
Patient Sequence No: 1, Text Type: D, B5


MAUDE Entry Details

Report Number3011423170-2019-00111
MDR Report Key9413301
Report SourceCONSUMER,HEALTH PROFESSIONAL
Date Received2019-12-04
Date of Report2019-11-05
Date of Event2018-04-18
Report Date2005-01-01
Date Reported to FDA2005-01-01
Date Reported to Mfgr2005-01-10
Date Mfgr Received2019-11-05
Date Added to Maude2019-12-04
Event Key0
Report Source CodeManufacturer report
Manufacturer LinkY
Number of Patients in Event0
Adverse Event Flag3
Product Problem Flag3
Reprocessed and Reused Flag3
Health Professional3
Initial Report to FDA3
Report to FDA3
Event Location3
Manufacturer ContactJENNIFER GAMET
Manufacturer Street1400 NORTH GOODMAN ST
Manufacturer CityROCHESTER NY 14609
Manufacturer CountryUS
Manufacturer Postal14609
Manufacturer Phone5853386853
Manufacturer G1SOLTA MEDICAL
Manufacturer Street11720 N CREEK PARKWAY N STE 100
Manufacturer CityBOTHELL WA 98011
Manufacturer CountryUS
Manufacturer Postal Code98011
Single Use0
Previous Use Code0
Event Type3
Type of Report3

Device Sequence Number: 1

Brand NameFRAXEL RE:STORE LASER SYSTEM
Generic NamePOWERED LASER SURGICAL INSTRUMENT WITH MICROBEAM
Product CodeONG
Date Received2019-12-04
Model NumberSYS-SR1500-US
OperatorHEALTH PROFESSIONAL
Device Availability*
Device Sequence No1
Device Event Key0
ManufacturerSOLTA MEDICAL
Manufacturer Address11720 NORTH CREEK PKWY SUITE 100 BOTHELL WA 98011 US 98011

Device Sequence Number: 101

Product Code---
Date Received2019-12-04
Device Sequence No101
Device Event Key0


Patients

Patient NumberTreatmentOutcomeDate
101. Other 2019-12-04

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