CARELINK SMARTSYNC BASE 24970A

MAUDE Adverse Event Report

MAUDE data represents reports of adverse events involving medical devices. This maude entry was filed from a company representative report with the FDA on 2019-12-11 for CARELINK SMARTSYNC BASE 24970A manufactured by Plexus Manufacturing Sdn. Bhd.

Event Text Entries

[170235725] If information is provided in the future, a supplemental report will be issued.
Patient Sequence No: 1, Text Type: N, H10


[170235726] It was reported that during a normal device change out, the patient experienced 5-10 seconds of bradycardia with a low escape rhythm of 10 beats per minute. The physician placed the programmer cables on the lead and it was noticed that there was no capture from the programmer. The physician quickly attached the leads to the new device and all was noted to be ok. When trying to determine what the issues was, it was noted that the tablet screen appeared normal except for no ventricular pacing output display. The output on the programmer was attempted to be changed to something else and the screen changed but errors were displayed. The programmer remains in use. No further patient complications have been reported as a result of this event.
Patient Sequence No: 1, Text Type: D, B5


[188583386] Analysis of the logs was unable to confirm that the user connected to the analyzer on the date specified but the logs indicated that the analyzer was connected to on the previous day. The logs showed that there was poor signal strength during the time of use which was an issue that was had been previously documented for further investigation. Logs also showed that the user was switching the application background/foreground which cause a safety ping timeout as designed. If information is provided in the future, a supplemental report will be issued.
Patient Sequence No: 1, Text Type: N, H10


MAUDE Entry Details

Report Number3004593495-2019-01285
MDR Report Key9450383
Report SourceCOMPANY REPRESENTATIVE
Date Received2019-12-11
Date of Report2020-03-24
Date of Event2019-12-03
Date Mfgr Received2020-02-26
Device Manufacturer Date2018-08-23
Date Added to Maude2019-12-11
Event Key0
Report Source CodeManufacturer report
Manufacturer LinkY
Number of Patients in Event0
Adverse Event Flag3
Product Problem Flag3
Reprocessed and Reused Flag3
Health Professional3
Initial Report to FDA3
Report to FDA3
Event Location3
Manufacturer ContactPAULA BIXBY
Manufacturer Street8200 CORAL SEA ST NE
Manufacturer CityMOUNDS VIEW MN 55112
Manufacturer CountryUS
Manufacturer Postal55112
Manufacturer Phone7635055378
Manufacturer G1PLEXUS MANUFACTURING SDN. BHD
Manufacturer StreetBAYAN LEPAS FREE INDUSTRIAL ZO
Manufacturer CityBAYAN LEPAS 11900
Manufacturer CountryMY
Manufacturer Postal Code11900
Single Use3
Previous Use Code3
Event Type3
Type of Report3

Device Details

Brand NameCARELINK SMARTSYNC BASE
Generic NameANALYZER, PACEMAKER GENERATOR FUNCTION
Product CodeDTC
Date Received2019-12-11
Model Number24970A
Catalog Number24970A
OperatorHEALTH PROFESSIONAL
Device AvailabilityN
Device AgeDA
Device Eval'ed by MfgrY
Device Sequence No1
Device Event Key0
ManufacturerPLEXUS MANUFACTURING SDN. BHD
Manufacturer AddressBAYAN LEPAS FREE INDUSTRIAL ZO BAYAN LEPAS 11900 MY 11900


Patients

Patient NumberTreatmentOutcomeDate
101. Other 2019-12-11

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