THE INCIDENT SAMPLE HAS BEEN REQUESTED BUT TO DATE HAS NOT BEEN RECEIVED FOR EVALUATION. IF THE SAMPLE IS RECEIVED, OR IF ADDITIONAL INFORMATION PERTINENT TO THE INCIDENT IS OBTAINED A FOLLOW-UP REPORT WILL BE SUBMITTED. AS PART OF OUR MANUFACTURING PROCESS, ALL DEVICE HISTORY RECORDS ARE REVIEWED AND APPROVED BY QUALITY, PRIOR TO RELEASE OF PRODUCT.
D
Patient 1
THE CUSTOMER REPORTED THE CONNECTOR IS NOT ATTACHED TO THE TUBING. ADDITIONAL INFORMATION RECEIVED ON 09-JAN-2020 STATING THAT THERE WERE NO OTHER PHYSICAL ISSUE TO THE TUBING OR THE PACKAGING NOTED. ADDITIONAL INFORMATION RECEIVED ON 13-JAN-2020 STATED THAT BOTH CONNECTORS WERE PRESENT WHICH ONE DETACHED. THE ISSUE WAS FOUND WHEN SETTING UP FOR THE CASE AND NOT IN THE MIDDLE OF THE CASE.