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Patient 1
THIS MDR IS A CONSOLIDATION OF RECORDS SUMMARIZED AS PART OF THE FDA VOLUNTARY MALFUNCTION SUMMARY REPORTING PROGRAM. ONE DEVICE WAS NOT EVALUATED, AS THE ISSUE WAS IDENTIFIED AND RESOLVED DURING A TROUBLESHOOTING CALL BETWEEN THE CUSTOMER AND STRYKER TECHNICAL SUPPORT. ONE DEVICE WAS NOT MADE AVAILABLE FOR TESTING BY THE CUSTOMER; NO CAUSE WAS ESTABLISHED. 26 DEVICES WERE EVALUATED IN THE FIELD AND THE ISSUE WAS CONFIRMED; FIVE DEVICES HAD PEELING COMPONENTS, THREE DEVICES HAD MISSING COMPONENTS, SEVEN DEVICES HAD BROKEN/DAMAGED COMPONENTS, ONE DEVICE HAD A BENT COMPONENT, FOUR DEVICES HAD WORN COMPONENTS, ONE DEVICE HAD A LOOSE COMPONENT, ONE DEVICE HAD DETACHED COMPONENTS, TWO DEVICES HAD ALIGNMENT ISSUES, TWO DEVICES HAD DIRTY COMPONENTS, AND ONE DEVICE HAD A CRACKED COMPONENT. THE DEVICES WERE REPAIRED AND RETURNED. THERE WAS NO REMEDIAL ACTION TAKEN. THIS DEVICE IS NOT LABELED FOR SINGLE USE.